Planning Administrator

1 week ago

Glasgow, United Kingdom Anderson Knight Full time

Anderson Knight is recruiting a Planning Administrator for a well-established, FM business based in Glasgow.

The role of a Planning Administrator to ensure the effective and efficient day-to-day planning and scheduling of engineers' routes and workloads across various reactive and planned service contracts.

**Key Responsibilities**:

- Plan and schedule engineers' routes and workloads for both reactive and planned service contracts.
- Ensure efficient allocation of resources to meet service demands.
- Monitor daily schedules and adjust as needed to accommodate changes and emergencies.
- Communicate effectively with engineers and other team members to ensure clarity and efficiency.
- Maintain accurate records of schedules, work orders, and completed tasks.
- Collaborate with the Services Manager to meet SLA and KPI targets.
- Assist in the procurement of necessary equipment and spare parts as required.

**Qualifications and Skills**:

- Strong organisational and planning skills.
- Proficient in Microsoft Excel and other Microsoft Office packages.
- Excellent communication skills.
- Ability to work effectively under pressure.
- Experience in a similar role or the service industry is preferred but not essential.
- Strong customer service skills.

**Working Hours**:

- Typically working 5 days over 7.
- Shift pattern on rotation:

- 07:00 - 15:30
- 09:00 - 17:30
- 11:30 - 20:00

**Company Benefits**:

- 33 days (6.6 weeks) paid holiday for a full-time contract.
- An increased salary after 4 months.
- Informal hybrid working.
- Free on-site parking.
- Subsidised canteen facilities & vending machines.
- Pension scheme - up to 5% matched contribution.
- Company-funded Healthshield cash plan.
- Discounts and cashback at hundreds of supermarkets and retailers, such as Apple, Costco, Currys, IKEA, Argos, and more.

Pay: £26,738.00-£27,738.00 per year

**Benefits**:

- Discounted or free food
- Free parking
- On-site parking
- Work from home

Schedule:

- 8 hour shift
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)

**Language**:

- English (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: NM01

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