Matchday Supporter Liaison Officer

1 week ago

St Mary's, United Kingdom Southampton Football Club Full time

Be part of our journey...

Location: St Mary’s Stadium

Contract Type: Casual

Criminal Record Check: DBS Basic

What is the role?

We’re looking for a team of friendly, proactive people to join our Matchday Supporter Liaison Officer (SLO) team and represent Southampton FC at both
men’s and women’s home matches, playing a vital role in welcoming supporters and helping them to get the most out of their matchday.

What will you be doing?

As a Matchday SLO, you’ll be the friendly face of the club on matchdays - helping fans from the moment they arrive until the final whistle. Whether it’s answering questions, offering directions, supporting fans with accessibility needs or simply helping someone feel welcome, your role is all about creating a positive experience for everyone attending.

You’ll be positioned both inside and outside the stadium and will work closely with our Supporter Services team, Ticket Office staff, stewards, and other matchday staff to make sure everything runs smoothly

Is this you?

You are naturally warm and approachable, with a friendly smile and a genuine desire to help others. You have a calm, confident and positive approach with a genuine passion for football and the ability to communicate effectively with a variety of demographics.

You are reliable and available for all men’s home matchdays as well as open to opportunities to support women’s matches and other club events throughout the season.

How this benefits you

If you are successful, you can look forward to a healthy benefits package;
- A competitive hourly rate.
- Opportunity to work for a professional football club.
- Working in an environment with strong core values.
- Learning and development opportunities.
- Working with likeminded individuals.
- *We reserve the right to close this vacancy early, if a high volume of applicants are received.*_

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