Multilingual Tech Support Agent

1 week ago


Bury, United Kingdom Booking Online Ltd Full time

**Multilingual Tech Support Agent - English, Spanish, German & Dutch (Full-time, Permanent)**:

- **Location**:_Castlecroft Court, Bury, BL9 0LN (Office-based)_
- **Salary**:_£Negotiable_

Booking Online Ltd (home of BCN Websites) is expanding across Europe, and we’re looking for a talented **Multilingual Tech Support Agent** to join our award-winning team.

In this role, you’ll be supporting both our sales and technical teams, helping to onboard new customers, provide technical support, and train users on how to get the best out of the BCN system - the world’s leading online booking platform for the party rental industry.

You’ll play a key part in our growth, supporting clients across the UK, Europe, and USA by delivering expert customer service in **English, Spanish, German and Dutch**.

**Requirements**:

- You must be **fluent in English, Spanish, and Dutch** (spoken and written, and German is a plus.)
- This is a fully **office-based** role at **Castlecroft Court, Bury, BL9 0LN**:

- Must be able to commute reliably to the office (close transport links)
- Shift patterns to cover our growing UK, US, and European client base (between 9:00am and 9:30pm)
- Minimum **1 year of experience** in customer service, tech support, or a similar role
- Comfortable resolving queries that are sometimes technical in nature
- No coding experience required, but you’ll need to be willing to learn basic technical processes (full training provided)
- A proactive attitude, with the ability to work well with both clients and internal teams

**Interested?**

This is a great opportunity to join a fast-growing international company at an exciting time of expansion.

**Perks & Benefits**:

- Casual dress code
- Opportunities to attend UK, US & EU trade shows and events
- Be part of a fun, friendly, and fast-paced team with room for career growth

**Job Type**: Full-time, Permanent
**Experience**: Minimum 1 year (required)

**NO AGENCIES**

Pay: £24,668.00-£26,000.00 per year

**Benefits**:

- Canteen
- Casual dress
- Company events
- Employee mentoring programme
- On-site parking
- Transport links

Schedule:

- Day shift
- Monday to Friday

Work Location: In person

Application deadline: 22/07/2025
Reference ID: EU
Expected start date: 25/08/2025


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