Workshop Administrator

7 days ago

Ashford, United Kingdom Sparshatt Truck and Van Full time

**Salary**: £22,000

**Hours**: 40 per week, Monday to Friday

**Location**: Ashford

Sparshatt Truck & Van Ltd has been synonymous with Mercedes-Benz in Kent for 40 years. Today the group operates four well-established sales and service sites across the county, employing over 230 staff.

Our original values of personal service and commitment to our customers remain as strong as ever and we are now looking for a Workshop Administrator at our Ashford site to support us as we continue to build for a successful future.

As our Workshop Administrator, you will liaise with and update customers as part of our front of house, this will also include chasing order numbers so a suitable telephone manner is key to this role. You will also be involved with managing workshop loading, managing data from our customer service feedback system, Cstar and building relationships and delivering a first-class service to our customers.

**Requirements**:

- Previous experience of working in the motor industry (either commercial or passenger cars)
- Excellent customer service skills
- Display a good understanding of general computer systems
- A good technical understanding/previous experience within a workshop environment would be a distinct advantage as would knowledge of dealer systems such as ADP Autoline

**In return we offer**:

- A competitive salary with a bonus scheme
- 24 days annual leave plus bank holidays
- Excellent working conditions
- Company Healthcare Cashback Scheme with a wellbeing programme via Simply Health
- Excellent training opportunities with the Mercedes-Benz Technical Pathway
- The opportunity to work with one of the leading brands worldwide.
- Cycle to work scheme
- Interest-free employee loan scheme

Sparshatt Truck & Van Ltd is committed to continuing its policy of equality in all aspects of employment and service delivery.

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Health & wellbeing programme
- Life insurance
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Ashford: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Administrative: 2 years (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: WAash

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