Rbms Administration Assistant

4 days ago


Chelmsford, United Kingdom Mid and South Essex NHS Foundation Trust Full time

Come and join our friendly team in the Outpatient booking management service where you will be providing administrative support to the Outpatients service for both patients, nursing and medical staff and provide Front of House general enquiry and bookings reception cover.

We are looking for self-motivated staff who may have some customer focused experience but most of all are dedicated to providing an excellent service to our patients, relatives and visitors.

You will ensure patient information is correct on the patient records system, work in administrative hubs or cover reception areas - all in all provide a professional and patient focused service. Learning all aspects of outpatient pathways, from booking appointments, taking calls in the Call Centre and tracking patient journeys, we will train, support and guide you throughout.

You will be providing administrative support to the Outpatients service for both patients, nursing and medical staff and provide Front of House general enquiry and bookings reception cover.

You will ensure patient information is correct on the patient records system, work in administrative hubs or cover reception areas - all in all provide a professional and patient focused service. Learning all aspects of outpatient pathways, from booking appointments, taking calls in the Call Centre and tracking patient journeys, we will train, support and guide you throughout.

We are looking for self-motivated staff who may have some customer focused experience but most of all are dedicated to providing an excellent service to our patients, relatives and visitors.

You will be providing administrative support to the Outpatients service for both patients, nursing and medical staff and provide Front of House general enquiry and bookings reception cover.

We are looking for self-motivated staff who may have some customer focused experience but most of all are dedicated to providing an excellent service to our patients, relatives and visitors.

See attached person specification and Job Description

You will be providing administrative support to the Outpatients service for both patients, nursing and medical staff and provide Front of House general enquiry and bookings reception cover.

You will ensure patient information is correct on the patient records system, work in administrative hubs or cover reception areas - all in all provide a professional and patient focused service. Learning all aspects of outpatient pathways, from booking appointments, taking calls in the Call Centre and tracking patient journeys, we will train, support and guide you throughout.

We are looking for self-motivated staff who may have some customer focused experience but most of all are dedicated to providing an excellent service to our patients, relatives and visitors.

See attached person specification and Job Description


  • Rbms Receptionist

    4 days ago


    Chelmsford, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    We have a wonderful opportunity to join our warm and welcoming Team. Your role will be to provide high quality reception duties through welcoming and greeting patients, relatives, staff, and visitors in a professional, caring and courteous manner and dealing appropriately with any enquires /complaints. In your role as RBMS Receptionist you will provide a...


  • Chelmsford, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    Come and join our friendly team in the Outpatient booking management service where you will be providing administrative support to the Outpatients service for both patients, nursing and medical staff. You will also provide Front of House general enquiry and bookings reception cover. We are looking for self-motivated staff who may have some customer focused...


  • Chelmsford, United Kingdom Mid and South Essex NHS Foundation Trust Full time

    Come and join our friendly team in the Outpatient booking management service where you will be providing administrative support to the Outpatients service for both patients, nursing and medical staff. You will also provide Front of House general enquiry and bookings reception cover.


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