Customer Engagment Executive
4 days ago
**Job Title**: Customer Service Executive
**Location**: Harrow
**Salary**: Up to £23,000 pa
**Contract**: Full Time, Monday to Friday | Shift patterns between 8:30am - 6:00pm | One evening shift 11:30am - 8:00pm
Our client is looking for a confident and pro-active Customer Service Executive, to join their busy and expanding team.
**Responsibilities**:
- Managing a portfolio of consumer accounts, building B2B customer relationships
- Collecting overdue consumer debts, arranging debt recovery plans
- Listening to customers and working with them to resolve their outstanding accounts
**Skills**:
- Strong customer service skills and a confident telephone manner
- Previous experience working in an environment making a high volume of calls.
- Must be professional and have excellent communication skills
- Be organised and have excellent time management skills
- Be reliable and self-motivated, along with the ability to work on your own initiative
**Benefits**:
- Competitive basic salary
- Annual bonus of up to £4000 per annum
- Well-being programme
- Life Insurance
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