Admissions Coordinator

**Who are we looking for?**

We are looking for new **Admissions Coordinators** to join our CEG Central Admissions team based in Cambridge (U.K).

**The role will be on a full-time, fixed-term contract until 31st of December 2025.**

For this role we require a high level of professionalism and excellent customer service skills. You will also have demonstrable strong written and oral communications skills. You will be working independently as well as part of a team within the Admissions function.

**What else you will be doing as an Admissions Coordinator**:

- Act as the support for another area within the Admissions team, providing cover for the primary Admissions Coordinator during absences and support in busy periods.
- Provide assistance in general to other product/regional areas within the team as directed to ensure the team as a whole meets its turn-around promises.
- Maintain the accuracy and completeness of student databases, both for CEG internal purposes and for external compliance purposes.
- Prepare accurate and timely paperwork, including but not limited to offer letters, pre-arrival information and final acceptance letters.
- Provide efficient and courteous communications with all customers, internal and external.
- Maintain positive and constructive relations with colleagues, particularly with the Recruitment team and centres.
- Maintain a good working knowledge of the Admissions software and databases.

**Key specifications we will be looking for**:

- Educated to A Level or above
- Strong administrative skills, with the ability to manage a busy workload, to prioritise work and meet tight deadlines
- A high level of professionalism and excellent customer service skills
- Strong written and oral communication skills
- Excellent attention to detail, cultural awareness and sensitivity
- Competent user of Microsoft office package
- A team player who will provide support as required to other areas within the team
- Experience of CRM systems/customer databases (desirable)
- Experience of working in a global business and/or education environment (desirable)
- Experience in a distance Sales environment (desirable)
- Knowledge of the British/EU education systems and visa regulations (desirable)

For a full description of the role, please refer to the Job description.

**What does Cambridge Education Group do?**

Whether students choose to study at one of our centres with **OnCampus** or **Castel** or complete an online programme through **CEG Digital** or **iheed**, Cambridge Education Group promises to help students Achieve More with expert tutors, innovative high-quality content, premium facilities, and the personal service our students deserve. Our students are central to everything that we do.

We offer a wide range of options across our portfolio of global centres, each with its own unique features and qualities, enabling us to meet our students' demands as required.

**Benefits**
- Private Medical Insurance
- Life Assurance cover
- Perkbox (includes hundreds of discounts)
- Salary sacrifice car leasing Scheme from Tusker; Cycle to Work scheme; Technology Purchasing Scheme
- Employee Assistance Program (EAP) - giving caring and compassionate support to all staff, as well as dedicated Mental Health & Wellness Champions
- Discounted rates on Master’s degrees with CEG Digital Partner Universities (25% off)

**Pension**- Royal London salary sacrifice pension scheme currently 5% employee minimum contribution and 3% CEG employer contributions.

**Holiday** - Enhanced holiday of 25 days plus U.K bank Holidays.

**Closing Date 20 February 2025**

**Job Types**: Full-time, Fixed term contract

Pay: £23,400.00 per year

Work authorisation:

- United Kingdom (required)

Work Location: In person