Estates Officer

Estates Officer

Permanent vacancy

Location - Sheffield

Sellick Partnership are recruiting for Estates Officer to join an established housing association to carry out work in the South Yorkshire region.

This role plays a key part in ensuring the neighbourhoods look at their best all year round and are safe and pleasant environments where customers want to live and stay. Working closely every day with customers and contractors. The Estate Officer will manage,monitor and improve the standards of cleaning, landscaping and safety across our neighbourhoods. A truly rewarding role.

**Responsibilities**:

- Responsible for health & safety of tenants in regards to Legionella & fire compliance in blocks and estates, by way of time controlled audits and recording as per legislative requirements.
- Carrying out and recording regular checks as agreed of the condition of communal buildings and related facilities reporting any issues and monitoring through to conclusion.
- Delivering a high-quality service that ensures the estates are kept clean, tidy and free from hazards, helping customers to enjoy their home and neighbourhood responsibly; by performing and co-ordinating a full range of estate services and building checksto ensure that our neighbourhoods are safe and pleasant places where people want to live.
- Recording and undertaking regular structured audits to monitor communal blocks and neighbourhoods; ensuring that any action required is completed in required timescales.
- Monitoring contractor performance, ensuring detailed records are maintained and carrying out relevant inspections to ensure high quality work on behalf of the client. Quality inspecting, raising and reporting any contractor non performance for the residentsand on behalf of the client, in the first instance.
- Identifying, planning and actioning improvements to the estate service we provide
- Planning and ensuring work for both internal and external communal clearance teams are kept to timescales and completed to a safe and satisfactory standard.
- Proactively building and maintaining relationships, working and negotiating with our stakeholders and partners to optimise the best outcomes for our customers and adding value for money
- Collating proof, putting into a court format to enforce tenancy breaches, where there is evidence of a breach of the 'by laws' for tipping on our land
- Out and about in our neighbourhoods, talking to customers, solving problems - you will be our eyes and ears in the areas where we work

**Desirable qualities**:

- Knowledge or experience of undertaking monthly inspections on fire prevention and safety equipment, i.e. fire doors, fire blankets, hose reels, extinguishers
- Knowledge or experience of undertaking weekly remedial actions to prevent legionella
- Competent computer skills in word, excel, outlook and be willing to learn new ones.
- A confident lone worker and ability to investigate and enforce tenancy breaches, that may end in Court action.
- Willingness and ability to work flexible hours to suit customer and business needs
- Ability to maintain excellent and accurate reporting in a timely manner
- Excellent inter-personal and negotiation skills with the ability to lead and formulate projects.
- Be highly motivated and an excellent problem solver, to improve the estates for residence
- Ability to communicate at all levels and in particular have a nonjudgmental, approachable and calm approach to vulnerable customers
- To be professional in persona, as the role includes attending internal and external meetings; attending visits with members of the Neighbourhood and Safer Communities teams.
- You will have managed multiple projects at the same time
- You'll be adept at change, having got hands on experience living and breathing new ways of working and knowing how to bring your colleagues along for the experience.
- Designing signage and general advice letters
- Good overall general multi-skilled experience, such as building maintenance, carrying out minor repairs, decoration and general gardening duties
- Ability to search for value for money, either by sourcing labour and/or materials