Service Advisor

8 hours ago


Bridgend, United Kingdom FRF Motors Limited Full time

**Service Advisor**

**Hours of work**:

- **8.00 am to 5.30 pm Monday to Friday**
- **8.00 am to 12.30 pm Saturday rota (one in three)**

As a Service Advisor, you will be the first point of contact for customers visiting the dealership and, as such, you'll be an important ambassador for the company.

This is an exceptionally busy department and the role requires someone who can work very well under pressure, whilst offering exceptional customer service

**Duties of the Service Advisor**:

- Dealing with customer requirements for service and vehicle repairs in an efficient and courteous manner, to ensure a high standard of customer satisfaction;
- Dealing with all service enquiries;
- Managing the allocation and handover of customer service vehicles;
- Liaising with workshop team to ensure timely completion of customer vehicles;
- You will be targeted on your upselling capabilities, making customers aware of the various Service/ Warranty plans etc on offer, this part of the role will be key to your overall OTE.

**Requirements of the Service Advisor**:

- Previous Service Advisor experience within the automotive industry is essential;
- Warranty experience is preferred;
- You must be IT literate and Kerridge knowledge is required;
- You must hold a full UK driving licence;

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

**Experience**:

- service advisor: 1 year (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


  • Service Advisor

    2 weeks ago


    Bridgend, United Kingdom FRF Motors Limited Full time

    **Hours of work**: - **8.00 am to 5.30 pm Monday to Friday** - **8.00 am to 12.30 pm Saturday rota (one in three)** As a Service Advisor, you will be the first point of contact for customers visiting the dealership and, as such, you'll be an important ambassador for the company. **Duties of the Service Advisor**: - Dealing with customer requirements for...

  • Service Advisor

    8 hours ago


    Bridgend, United Kingdom Bridgend Ford Full time

    **OTE £30,000-£36,000** **Bridgend Ford** is proud to be celebrating 40 years of trusted service. With an exemplary reputation we are constantly striving to provide the best service in the industry. We pride ourselves on delivering an excellent experience along with building careers for our employees. We're now looking for a motivated and...


  • Bridgend, United Kingdom Circle Up Full time

    **Customer Service Advisor - Immediate Start** **Cardiff** You may already be a Customer Service Advisor, Call Centre Advisor, or involved in a sales role - B2B, B2C, inbound or outboundbut are you looking for a role with more rewards for achieving your KPIs? If you have great Customer Service skills and can achieve success through great service, we'd...


  • Bridgend, United Kingdom Page Personnel - UK Full time

    Prestigious organisation - Healthy salary **About Our Client**: Located strategically within the heart of Bridgend, my clients state-of-the-art facility spans over 50,000 square feet, housing a diverse range of production lines and specialised workstations. Their modern infrastructure and efficient work flow enables them to deliver high-quality products...


  • Bridgend, United Kingdom Page Personnel Finance Full time

    Working as part of tight-knit team, on an initial 12-month contract, you will work with a strong customer focus, in a fast-paced environment where no two days are ever the same. Your personality and attitude is crucial in ensuring an excellent customer experience.In return, you will work with great products and get the right training and tools to enable you...


  • Bridgend, United Kingdom Page Personnel Finance Full time

    Page Group are currently partnered with an International Manufacturing organisation to recruit a Customer Service Advisor on a full time, permanent basis. **Client Details** The organisation is an award winning business that is renowned for excellent progression opportunities and employee engagement. They are the market leader in their industry with...


  • Bridgend, United Kingdom Oak Stoves Full time

    We are looking for a Technical Customer Service Advisor who can work in a team and can also work on their own initiative dealing with technical questions from customers with regard to our product range. Also liaising with customers and the sales team with regard to deliveries and orders and taking new customer orders **Job Types**: Full-time,...


  • Bridgend, United Kingdom HSS Hire Full time

    It's an exciting time to join HSS, as we move into our next phase of growth, we have an opportunity for a Customer Service Advisor to join us in our Bath merchant store. With a variety of products across all sectors to offer our customers, a forward-thinking culture, what better time to join a dynamic organisation! If you are experienced in Sales / Customer...


  • Bridgend, United Kingdom Nathaniel Car Sales Ltd Full time

    At Nathaniel Cars, we have been helping customers buy, sell, and maintain their cars in South Wales and further afield for over 40 years. Our philosophy is we believe that hard work, enthusiasm, plus respect for our customer's offers a winning formula. Nathaniel’s are the main dealer for Mitsubishi, MG, Fiat, Abarth, Jeep and Alfa Romeo in Bridgend and...


  • Bridgend, United Kingdom Appcastenterprise Full time

    Are you the type of person who enjoys regularly interacting with customers, offering support with enquires and seamlessly converting them in to sales? If so this could be the role for you. We’re looking for Customer Service Advisor with great customer serviceskills who thrive in a busy operational environment to join our team and help us to deliver our...