Primary Care Case Worker

6 days ago

South Tyneside, United Kingdom Everyturn Full time

**As a Case Worker, you will work with individuals who have Severe Mental Illness (SMI) who are often facing many challenges and will support them in their recovery.**

These roles are funded to alleviate current pressures in Primary Care and will specifically work with people with SMI who require wrap around support to help them manage their day to day lives during periods of instability in their mental health.

To be successful in this role you will need to be self-motivated, with a good up to date knowledge of the issues affecting our clients, strong interpersonal skills, and the ability to effectively manage and organize your own caseload.

You will provide support, which is focused on active, empathic listening, helping the person to problem solve and to link into services and other local support resources. You will help co-produce a crisis plan, relapse prevention and other self-management tools in partnership with the individual, then support the individual through this to develop their knowledge, skills, and confidence to withstand future life challenges, whilst maintaining good mental health and wellbeing.

The role will entail some home working alongside working with clients in the community. The hours will mainly be office hours during the working week with some evening and weekend work dependent on client needs.

**About you**

We would love to hear from you if you have:

- A detailed knowledge of the effects of stigma and discrimination
- A detailed knowledge of recovery in the context of mental health
- Strong interpersonal skills
- The ability to work to tight deadlines and effectively manage a caseload
- Good IT skills
- Self-motivation and the ability to work effectively as both part of a team and independently
- Have knowledge of issues surrounding homelessness, financial inclusion, or substance misuse

**What we offer in return**

We are proud to have been recognised and certified as a Great Place to Work, which speaks volumes on how much we value our staff members. In return for the hard work and dedication from our teams, we offer the following benefits:

- 30 days annual leave plus bank holidays (rising to 32 days at 5 years’ service) and the option to purchase or sell day
- Enhanced pension
- Wagestream - ability to release earnings, giving you instant access to your pay
- Vitality Wellbeing Programme including Employee Assistant Programme, GP and priority physiotherapy access and shopping discounts with the opportunity to sign up for a Blue Light Card
- Enhanced life assurance scheme, payment being three times your annual salary
- Plus, many more great benefits on offer

We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.

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