Customer Service Adviser
5 days ago
**Customer Service Adviser - Basildon. Temporary Ongoing Role**
Duties will include:
- Speaking to customers who are behind on their payments to put in place a plan to bring them up to date
- Managing overdue accounts in a compliant and customer focused manner
- Using the in-house database to keep up to date records of each customer contact
- Great telephone manner - professional and personable
- Previous customer service experience within an office environment
- Calm under pressure - speaking with customers who may be distressed and resolving these calls in a customer centric manner
My client have a great culture, they encourage staff to be proactive coupled with a light management touch - You are given the autonomy to manage your day working in a fun team environment.
Full training and ongoing support will be provided.
Initially salary will be £9.50-£10.00 per hour increasing once permanent to 20k-22k. 37.5 hours per week, Monday-Friday (9am-5pm) and alternate Saturday mornings (9am-1pm).
Office based role
Free parking on-site
If you are interested in hearing more about this role I am looking to shortlist this position immediately so do not delaying in applying. For any questions on this role ahead of this please call the Huntress, Chelmsford branch number and ask to speak withKate.
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