Customer Services

4 days ago

Keighley, United Kingdom Rosemary & Co Artists Brushes Ltd Full time

Customer service person required also capable of carrying out general office duties. You will be joining an extremely busy open office and working with a great team. Your day to day tasks will include:
- Helping to download our international online shopping cart, grouping the various couriers for our picking/packing team.
- Learning our product We manufacture bespoke artist's brushes and operate a live chat system for our customers. Full training will be given and you will be working closely with a colleague who is fully trained and advanced. Live chat is really quick and informative for our customers and solves problems with solutions instantly.
- Keeping in touch with our account customers by way of following through their orders and contacting them afterwards to make sure they are happy.
- Using various spread sheets to update colleagues
- Eventually after training you should be confident to answer our phones and input 'live' orders, again internationally and so you will talk to customers from all over the world.

This position is very busy and your day will race by You will be welcomed by a super team of like minded people. You will need to be familiar with a variety of pc programmes for example Excel, Spreadsheets, Microsoft Word, Gmail. Your background needs you to have some office experience.

An interest in art and painting will help you understand the product more effectively, we will also assist with full training. We are located in a beautiful rural area. Your own transport would be helpful. Located near to Crosshills,Glusburn,Cowling.

Hours are:
- Week one Mon-Friday 8.10-5pm

Week two Mon -Thursday 8.10-5pm Friday early finish 8.10am - 1.10pm

If you want a secure job with a great group of people working in an enthusiastic and growing family business then please send in your c.v.

Please note the rate of pay is for the purpose of ticking a box and is negotiable depending on experience etc...

**Job Types**: Full-time, Permanent

**Salary**: £10.00-£11.00 per hour

**Benefits**:

- Casual dress
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Private medical insurance

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Bonus scheme
- Loyalty bonus
- Signing bonus

**Experience**:

- Office: 3 years (required)
- Customer Service: 3 years (required)

Work Location: One location

Reference ID: Customer services / General admin

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