Front of House Events Assistant

**Location **Waterside Arts, 1 Waterside Plaza, Sale. M33 7ZF

**Salary range **£22,366 to £22,737 per annum pro rata (£11.83 per hour)

An unsocial hours allowance is paid in addition to this salary.

**Trafford council is a Living Wage Employer.**
- Trafford Council is a Living Wage Employer - this means that we pay all our staff a minimum of the Real Living Wage rate which is currently £12 per hour. For any periods where our lowest hourly rate drops below the Real Living Wage rate applicable at the time, we provide an hourly supplement to increase pay to this level. This applies to staff who are on the lowest pay point of our Band 1 grade.Working Pattern Part Time

Working hours Annualised Hours contract; 500 working hours per year (includes evening and weekend working)

We will offer flexibility where we can if you are interested in a role, please speak to the recruiting manager about what flexibility they might consider.

Contract type Permanent

**Application deadline 21**st** October 2024 23:59**

Interview date Tuesday, 29th October 2024

Interview type In person

**About the Role**

Waterside is an award-winning vibrant destination for performance, culture and events.

Located on the banks of the Bridgewater Canal in the heart of Sale town centre, the venue opened in 2004 and houses live theatre and event spaces, galleries, bar & coffee house and workshop studios, presenting work of national significance and an important venue in the Greater Manchester cultural landscape. Annually Waterside stages around 250 professional productions, hosts over 700 participatory events and classes and welcomes over 115,000 visitors.

We pride ourselves in creating a warm, accessible and inviting environment for all of our visitors, with a culture of going above and beyond in delivering the highest level of customer care.

The post holder will be part of the Front of House team responsible for customer care and effective delivery of a variety of events, meetings and private events including weddings.

Waterside Arts sits within Customer Service, Libraries & Culture

**About you**

We are looking for an enthusiastic, customer focused individual to join our team to assist in the delivery of a range of events at Waterside; including front of house duties, such as meeting and greeting visitors, ticket scanning, ushering in the theatre(s) and serving customers at our bar, coffee shop, gift shop and merchandise outlets.

**About us***

Trafford Council and its partners in the public, private and third sectors have a Vision which sees us working together to close inequality gaps and maximise Trafford’s huge potential.

**Our vision: Trafford where all our residents, businesses and communities thrive.**

Trafford is a lively, prosperous place to put down roots and build a career. The council and Trafford schools employ around 8,000 people, who are central to making the area great. In return for their commitment, the council offers its employees development opportunities, as well as a fair and flexible workplace. The council is a Living Wage Employer.

**Additional Information**

Flexibility will be required to meet service needs and will include evening and weekend working.

**Contact Details**

**About the benefits**

You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centered and values-based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford.

**OTHER RELEVANT INFORMATION**

Privacy Notice - The Council needs to hold and process information about employees, workers and other individuals as appropriate, for various reasons. With the General Data Protection Regulations coming into force we have in place a new privacy notice for staff, contractors, volunteers, trainees, those on work experience and job applicants. To find out more, please click here: Recruitment & Employment Privacy Notice (trafford.gov.uk)