Client Support Advisor

1 week ago


Stirling, United Kingdom Contract Scotland Full time

Have you a passion for excellent customer service? Do you enjoy a variety of fast-paced work?

As a Client Relationship Support Advisor, you will work closely with Senior Managers to maintain and build upon existing client relationships and ensure an excellent service is delivered at all times.

Standout Benefits:

- Hybrid working model in place offering employees the option to attend the office for 2 days out of 5
- Flexibility available in terms of days worked at home vs office and flexibility on start and finish times to be agreed with the Senior Manager
- Unlimited holiday allowance
- Company Occupational Pension Scheme
- Company-funded private healthcare
- life assurance, Stock Options
- Additional benefits are offered via a reward portal

This role will provide, in time, a natural stepping stone into Client Support Manager positions.

Do you have the skills?
- Excellent problem-solving, analytical and decision-making skills
- Strong relationship management skills
- Act as a role model for colleagues
- Act as a point of reference for others to refer to for help, guidance and support
- Good customer-focus skills
- Good PC and keyboard skills including Microsoft Word and Excel
- Good verbal and written communication skills
- Effective organisation and time management skills with the ability to prioritise workloads
- Excellent listening skills and attention to detail
- Accuracy in all areas of work - Good literacy and numeracy skills

Desirables:

- Previous experience in financial services or a customer service environment
- Good understanding of all relevant legislation e.g. Data Protection, Money Laundering etc. - training is provided.

If this sounds like the position for you, then send across your CV.

Legal Information:
Contract Scotland acts as an employment agency for permanent work and acts as an employment business for temporary work. Applicants must be eligible to live and work in the UK.

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£25,000.00 per year

**Benefits**:

- Additional leave
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Sick pay
- Store discount
- Unlimited paid holidays
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: Hybrid remote in STIRLING



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