Care Support Worker

2 weeks ago

Birmingham, United Kingdom Focus Birmingham Full time

Job Introduction
**Care Support Worker**

**£12.21 per hour. Monday-Friday**

**Make lives better**with **Focus Birmingham**

We’re on the lookout for kind, dedicated Care Support Workers to join our team. If you’re someone who genuinely wants to make a difference and support people with visual impairment and complex needs to live well, we’d love to hear from you.

As a Care Support Worker, you’ll help individuals throughout their day - including getting to and from our service - making sure they feel supported, safe, and valued every step of the way. You’ll play a vital role in meeting both the physical and emotional needs of the people we work with.

If you’re caring, reliable and ready to make a real impact, come and be part of something meaningful.

What you’ll be doing:
**Supporting people in a way that’s personal to them**

- Helping people live life their way, making choices and shaping their own routines.
- Using a range of communication methods tailored to each person’s needs.
- Supporting people to speak up for themselves - or be their voice when they can’t.
- Encouraging involvement in everyday activities that promote independence and inclusion.
- Working with care plans using our care planning system.
- Supporting with health and personal care (including continence and mobility), and manage behaviours when needed.
- Safely supporting people in wheelchairs and helping with transport via our vehicles.

**Delivering top-quality care**

- Keeping accurate, up-to-date records of care and support.
- Sharing important information with Team Leaders and Supervisors.
- Completing our induction and training programmes
- Being an active part of the team, attending meetings and contributing ideas.
- Always treating everyone - from the people we support to their families and fellow staff - with respect.
- Following all Focus Birmingham policies to ensure safe, high-quality care.

What we’re looking for:
**Essential**

- Naturally kind, caring and able to understand others' needs.
- Genuinely passionate about helping people live their best lives.
- A good team player who lifts others up.
- A positive attitude, even when things get tough.
- Able to support with manual handling and wheelchair use.
- Willing to learn and use different ways to communicate.
- Confident in using written English to record care clearly and accurately.
- Previous experience supporting people with care needs.

**Desirable**

- Familiarity with Makaton, PECs, or other communication aids.
- Comfortable using basic IT for training and care records.

**Why join Focus Birmingham?**

At Focus, we’re all about **making lives better**. You’ll be part of a team that genuinely cares - helping people live more independently and with purpose. If you want a role where your work really matters, this is the place to be.

**What we offer**:

- Monday to Friday working
- Blue Light Card discounts/Discount for carers
- Additional concessionary day leave
- Hero of the month scheme
- Subsidised food
- Life assurance scheme
- Free eye test
- Refer a friend scheme
- Hero of the month scheme
- Christmas shut down

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