Mental Health Practitioner

**The closing date is 22nd Jun 2025**

**Job summary**:
Are you an experienced Mental Health professional looking for a dynamic, flexible, and rewarding opportunity? We are seeking a Band 6 Mental Health Practitioner to join our innovative and supportive Community Mental Health Service as part of the remote multi-disciplinary support and help line.

As a key point of contact for service users, carers, and professionals, you will provide vital telephone and MS Teams-based interventions and support. You will triage referrals, contribute to clinical decisions, and undertake comprehensive mental health assessments using a collaborative, recovery-focused approach. This is an exciting opportunity to support service users with severe and enduring mental health difficulties-while working remotely as part of a compassionate, experienced, and forward-thinking team.

You'll become part of a supportive and pioneering team making a real difference in how community mental health services operate. Your contributions will help ensure timely, accessible care for those most in need-while enjoying the flexibility and work-life balance offered by a remote working model.

**Main duties, tasks & skills required**:

- Offer evidence-based interventions and mental health advice via telephone or MS Teams.
- Triage new referrals, liaising with internal teams, referrers, and other services to gather key information for decision-making.
- Carry out assessments using a strengths-based, recovery approach that promotes independence and wellbeing.
- Communicate clearly and compassionately with individuals in distress, using de-escalation and reassurance techniques as required.
- Maintain accurate, timely clinical records on the RiO electronic system.
- Contribute to ongoing service evaluation, development and audit activities.
- Liaise with a broad range of professionals and agencies to ensure joined-up, person-centred care.
- Work autonomously within clear boundaries, with regular management and clinical supervision.

**About us**:
At **Somerset NHS Foundation Trust**, we're committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

- ** Flexible working options** to help you balance work and life
- ** NHS pension scheme** for long-term financial security
- ** Generous annual leave allowance** to recharge and relax
- A strong focus on **career development** to help you grow and achieve your potential

Additionally, you'll gain access to our **Blue Light Card**, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

**Why Somerset?** Somerset offers the perfect blend of **idyllic countryside, outstanding areas of natural beauty**, and **breathtaking coastlines**, with vibrant cities like **Bristol**, **Bath**, and **Exeter**just a short drive away - and only two hours to **London**.

The region is home to excellent **educational facilities**, and with affordable housing compared to other parts of the country, it's a great place to build both your career and your future.

**Somerset truly has it all** - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

**Job description**:
You will be a qualified and registered mental health professional (RMN, Social Worker, or Occupational Therapist) with experience in community mental health services. The role is highly autonomous and ideal for someone who enjoys remote work, fast-paced clinical environments, and a mix of triage, risk assessment, and therapeutic communication.

You will:

- Provide timely, compassionate support to people experiencing mental health difficulties, often at points of heightened distress.
- Use your clinical judgment to assess and manage risk, offering tailored interventions to stabilise and support individuals.
- Communicate effectively with service users and professionals, including GPs, voluntary agencies, and crisis teams.
- Act as a senior clinical presence on the support line, helping shape safe and effective responses to urgent and routine contacts.
- Participate in team meetings, reflective practice, clinical supervision, and quality improvement activities.
- Support a culture of continuous improvement, learning and collaborative practice within the team.

This is an excellent opportunity for a clinician with strong assessment, triage, and telephone-based communication skills who values innovation, flexibility, and teamwork.

**Person specification**:
**Qualifications**:
**Essential**:

- Current registration with relevant professional body
- RMN, Social Work or Occupational Therapy Qualification
- Evidence of post qualifying professional development in an acute setting.
- Evidence of a good standard of literacy/English language skills

**Experience**:
**Essential**:

- Significant post registration experience in multi-disciplinary community mental health ser