Holiday Park Staff

Job Summary:
We are seeking enthusiastic individuals to join our team as Holiday Park Staff at our picturesque holiday park. As part of the hospitality team, you will play a key role in ensuring guests have a memorable and enjoyable stay.

Ream Hills Lake Leisure Park is a Holiday Park offering a wide range of accommodation from Lakeside Lodges to Canadian Log Cabins & Geo Domes set in the Fylde coast countryside village of Weeton, just 5 miles from Blackpool. We offer hard standing and grass pitches for caravans, motorhomes, RV’s. We pride ourselves on creating a family friendly, relaxing environment for our guests to enjoy and we will be continually striving to improve the infrastructure and facilities of the park.

CANDIDATES MUST BE LOCAL TO BLACKPOOL OR PRESTON (we are located 5 mins away from the Blackpool Junction on the M55)

**Duties**:

- Reception; Meeting and greeting all guests who may be checking in to one of our 22 lodges or holiday accommodations and siting touring arrivals
- Cleaning Duties
- You will proudly perform a set of daily cleaning duties and keep the onsite facilities (toilet amenity blocks & shared facilities) that serve our touring caravan guests immaculately clean and cleaning the rentable campervan style ‘Lynx helicopter & our wooden Glamping Pods. You will also assist our outsourced cleaning company with linen and checking the quality of their cleans on a busy turnaround day
- Manage guest check-ins and check-outs efficiently
- Telephone duties taking bookings and guest enquiries; use of computer booking package including taking money and card payments
- Provide excellent guest services, including answering queries and resolving issues promptly
- Maintain cleanliness and tidiness of communal areas (includes the cleaning of the toilet amenity block, ‘Lynx helicopter’ & our wooden Glamping Pods & shared facilities to a high standard
- Ensure compliance with health and safety regulations
- Support other departments as needed
- Organising our linen for turnaround days

Qualifications:

- Previous experience in hospitality or customer service is advantageous
- Strong communication and interpersonal skills
- Ability to work well in a team environment
- Excellent organisational skills to manage multiple tasks effectively
- Flexibility to work varied shifts including weekends and bank holidays
- A proactive attitude towards guest satisfaction

**Benefits**:

- Competitive pay rates
- Training and development opportunities within the hospitality industry
- Opportunity to work in a vibrant and dynamic holiday park environment

What hours will I work?

Working the following days and hours (these are required days and times):
Monday 9am - 5pm

Tuesday: 10am - 2pm

Wednesday: 10am - 2pm

Friday 9am - 5pm

Saturday 9am - 5pm

Flexibility for covering holidays by working an extra day or staying later on a Monday or Friday is a bonus (but not a requirement)

Is this for me?

If you enjoy working within the leisure industry and have a good work ethic. We are a very busy park and require someone who is capable of being on their feet for most of the hours listed below. We are very proud to say many of our team members have been with us for a number of years.

**Job Types**: Full-time, Part-time

Pay: £12.50 per hour

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

**Experience**:

- Customer Service: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

Application deadline: 15/06/2024
Reference ID: Holiday Park Team Members
Expected start date: 17/03/2025