Customer Service Coordinator

5 days ago

Moreton, United Kingdom Connells Head Office Full time

**Customer Service Coordinators**

**Office Based in Moreton**

**Monday To Friday -37.5 per week**

Connells Group have a great opportunity for customer service professionals to join their busy client accounts team in Moreton

Whether you enjoy being on the phone or administration we have various roles within our teams to suit your strengths.

Your earning potential can also increase with overtime opportunities available at month end.

Our Client Account Coordinators provide support services to all Lettings Branches, Landlords and Tenants. Their aim is to provide a service which surpasses all customer expectations.

**You will be responsible for**:

- Load/check property, landlord & tenant details onto client accounts computer system and ensure all charges for fees are correctly raised
- Process renewals, terminations of tenancies and return of deposits
- Ensure all funds received are identified and allocated correctly
- Process rents received and remit to landlord daily by Faster Payments & Cheque
- Produce statements to landlords detailing transactions on account
- Process requests from landlord/ tenant/branch/LSC
- Ad hoc duties as required by line manager

**Your experience and skills will include**:

- Excellent PC and related technology skills
- Excellent writing skills
- Good analytical ability
- Ability to stay calm under pressure and work to tight deadlines
- Flexible approach to working
- Basic accounts/bookkeeping background an advantage but not necessary

**About Connells Group**

Connells Group is one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of nearly 600 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions.

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