Business Systems Trainer

2 days ago

Huntingdonshire, United Kingdom Cambridgeshire County Council Full time

About the role Are you looking for your next challenge? Why not join our team? We are the Business and Digital Systems service. Our main responsibilities are to maintain the case management systems on behalf of our customers and liaison between our Suppliers and our ITDS service teams across Cambridgeshire County Council and Peterborough City Council. We have a vacancy for a Business Systems Trainer and this role currently supports delivery of training on Adult Social Care systems such as Mosaic and Total Mobile. The training team works across a variety of case management / business systems, and we are focusing on developing a blended training programme for users that includes both digital and event based training. As a Trainer you have a passion for learning and development and helping others to understand the systems they need to use for their roles, ensuring that the training we deliver is up to date and appropriate. Interviews are likely to take place in between w/c 3 March What will you be doing? - Producing Training materials (guides/videos/courses/eLearning) about business systems for a range of service users - Publishing courses in a Learning Management System - Monitoring feedback and reviewing learning content is appropriate - Developing IT skills - Developing knowledge of a range of systems in order to respond to "how do I" questions through our support portal - Continuing your own personal development About you - Knowledge and experience of training to a variety of different learners (a recent qualification or professional development in this area would be advantageous) - Understanding of Adult Social Care process or working with case management systems - Excellent communication and planning skills to aid the development of training programmes and course administration - Ability to work as a Team and working independently (and delivering content virtually) About us Cambridgeshire is a great place to work and live with a diverse population, an urban centre in Cambridge, historic Isle of Ely, Huntingdon and St Ives as well as more rural landscapes. We are proud to serve the diverse communities of Cambridgeshire and want our workforce to be reflective of this diversity, which we believe benefits our employees, the organisation and our communities. Visit our jobs and careers section to find out more about our wide range of learning and development opportunities; apprenticeships; our wellbeing package; staff benefits; our commitment to equality, diversity and Inclusion. Our benefits We value our colleagues in Cambridgeshire County Council and have developed a number of benefits: - Flexible working - Flexible Bank Holidays - A comprehensive wellbeing package - Our Cambs Rewards employee discounts - A comprehensive pension scheme - IDEAL staff equality, diversity and inclusion network. - Camweb our staff intranet helping to keep you informed - An employee recognition scheme

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