Customer Service Lead

7 days ago


Cramlington, United Kingdom Grays Interiors Ltd Full time

An exciting opportunity for a friendly organised person to be part of our team. We are looking for a
Customer service/administrator for our Kitchen, Bathroom, Bedroom and Interior design company.

**Our Culture**:
Our company aim is to inspire people through design and quality to get more enjoyment from their life.

**Role**:
You will be an excellent communicator who enjoys dealing with people. Building and maintaining positive friendly relationships with customers, suppliers and co workers.

You will ensure excellent customer service with clear communication.

You will be responsible for ordering products, keeping inventory and ensuring all ordered goods are received.

Basic book keeping maintaining Xero accounts entries (training provided so Xero experience a bonus but not essential).

Although you don’t need to be an expert, being comfortable to adapt to technology is necessary as our systems are computerised.

Entering information into our customer management software and keeping the records up to date.

You will enjoy having excellent attention to detail. You will need to enjoy this part of a job as we will need you to have a sharp eye for detail.

This is an exciting opportunity for you to shape the role, be part of putting systems in place to help support company growth and be a key team member building the business.

**Competencies**:
You will need to have at least GCSE (or equivalent) in maths and English.

**Hours**:
9am till 5pm Monday to Friday (possibility of some Saturdays). There is a possibility of job share/ flexible hours.

**Salary**:
£20k to £25k depending on experience based on full time position.

**Salary**: £20,000.00-£25,500.00 per year

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Cramlington, NE23 8AD: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Retail sales: 1 year (preferred)
- Customer Service: 1 year (preferred)

Reference ID: Grays1



  • Cramlington, United Kingdom Pure Fishing Full time

    **About Us**: Pure Fishing is a leading global provider of fishing tackle, lures, rods, and reels with a portfolio of brands that includes Hardy, Greys, Abu Garcia, Berkley, Fenwick, Fin-Nor, Van Staal, Madcat, Mitchell, Penn, Pflueger, ProLogic, Savage Gear, Shakespeare, Spiderwire, Stren, Ugly Stick and WaterWolf. We have operations in 23 countries and a...


  • Cramlington, United Kingdom Enerpac Tool Group Full time

    Here at Enerpac, we’re on a journey. We’re building a culture that celebrates the diverse makeup of our business. A culture where inclusiveness is more than just an initiative. Somewhere we all feel accepted, valued, and equal. Your unique perspectives, experiences and backgrounds hold the key to unlocking solutions that drive our business forward....


  • Cramlington, United Kingdom Homefair Blinds & Shutters Full time

    Homefair Blinds & Shutters is one of the UK's leading window blind manufacturers and retailers. Operating throughout the North East and North West of England, we have 20 retail showrooms that are supported by a dedicated manufacturing base and we employ over 150 people. Employing local people to serve the local communities our core values are great customer...


  • Cramlington, United Kingdom Specsavers Full time

    **Job Role: Customer Service Apprenticeship** **Location: Cramlington** **Working hours: 40 hours** **Weekly: £200** Become an Apprentice in our store and you’ll have everything you need to truly realise your potential - from experience in a full-time role to an industry-recognised qualification and the support of a global brand, all whilst earning a...

  • Customer Service

    3 days ago


    Cramlington, United Kingdom R+R Packaging Full time

    R+R Packaging Ltd is a leading distributer of wholesale packaging products. We operate from our warehouse in Cramlington, Northumberland distributing locally and nationally across the UK. We are looking for a customer service person, who will also have to cover other administration duties for holiday cover. We require someone who can work to a deadline in a...


  • Cramlington, United Kingdom Pure Fishing Full time

    **About Us** **Job Summary** Reporting to the Customer Service Manager UK & Nordics, the postholder will be responsible for overseeing and managing the Customer Service team, supporting & driving sales targets and KPIs to increase overall growth & profitability of the business, whilst ensuring that the highest standards of customer service are met and...


  • Cramlington, United Kingdom Disturbia Full time

    Welcome to Disturbia. We're an independent, subculture-led fashion brand creating unconventionally authentic attire for a global community of kindred spirits who think and act outside the box of normalcy. - Our designs are informed and inspired by the outcast, the esoteric, and the occult - we're always spinning fashion trends on their head in new and...


  • Cramlington, United Kingdom HSBC Full time

    -Job description What you'll do The role of a Customer Service Consultant is to provide an outstanding service we can all be proud of, educating our customers to enable them to use our digital platforms, giving them a choice of how they wish to bank with us. Our Customer Service Consultants actively raise fraud awareness protecting our customers and will...


  • Cramlington, United Kingdom Disturbia Clothing Ltd. Full time

    This is an exciting opportunity to join our Customer Service Team. We’re expanding our in house team and are looking to recruit a talented Customer Service Advisor to improve our online consumer experience. **Key responsibilities include**: - Working to KPI’s to ensure all customer service enquiries are responded to and resolved in a timely manner...


  • Cramlington, United Kingdom Disturbia Clothing Ltd. Full time

    Distubria is family owned, online fashion house based in the heart of the North East of England. We make alternative fashion to comfort the disturbed and disturb the the comfortable. We are unique, alternative, different. Lets bring the underground into the mainstream. Disturbia is a fast growing, independent UK brand and our specialty is amongst the...