Sales Support Administrator

2 weeks ago

Lisburn, United Kingdom Alexander Boyd Displays Full time

Sales Support
- Provide ongoing admin sales support for the Sales Team
- Answer calls and forward as is appropriate.
- Where possible identify or refer potential growth opportunities in existing clients to Sales Team
- Manage workloads and ensure completion to invoicing in a timely fashion.

Customer Renewals
- Review customer licensing renewals
- Follow up / seek clarification on any queries in relation to renewals
- Update the Company system regarding renewals as required.

Customer Service
- Develop and maintain positive working relationships with clients.
- Ensure customer queries are dealt with in a timely fashion

Technical and system knowledge
- Maintain and ensure ongoing advancement of your IT knowledge to enable effective communication with the customers / suppliers.

General
- Develop shared learning opportunities within and across teams
- Assist other staff and Directors with ad hoc duties / projects as required
- Any other duties as deemed by the Team Lead to be within the scope of your skills
- Attend in house and external courses, including correspondence courses to develop your skills and product knowledge throughout your career with ABD.

Experience required
- Experience in a Sales Support team generating quotes and working with Account Managers
- Experience of purchasing and managing a ‘goods in’ department
- Experience with invoicing.

The Right Role:
Duties will include:

- Manage telephone calls, web inquiries in a professional manner
- Process all sales transactions
- Prepare and review Estimates and Invoices
- Process Financial Transactions
- Deal with all customer queries
- Update the inhouse database

The Right Fit:
Ideally you will have experience in a similar role. Be proficient in MS Packages and have excellent time management and customer service skills.

Salary will be dependent on experience.

**Job Types**: Full-time, Permanent

**Salary**: £18,629.76-£25,000.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Free parking
- On-site parking
- Profit sharing
- Sick pay

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Ability to commute/relocate:

- Lisburn, BT27 5SX: reliably commute or plan to relocate before starting work (required)

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