Customer Service Advisor

2 weeks ago


RossonWye, United Kingdom Now Storage Ltd Full time

**Job description - Customer Service Advisor**

Full Time Customer Service Advisor to join our small team.

**About Company**

Now Self Storage is a family run business based in Ross on Wy. Operating from
14 locations nationwide with further plans to expand.

We are adding to our established & knowledgeable team to ensure that we can continue to meet future growth plans.

**Your role will see you**:

- Following up new enquiries and guiding potential customers through the process focusing on gaining new business.
- Follow set sales process. Full Training provide.
- Processing online bookings made over the phone or via our website
- Processing payments

**Skills Required**:

- Previous customer facing role.
- Self-Starter with a ‘Can Do’ attitude
- Ability & Attitude to go above and beyond
- Organised, good administration skills
- Professional customer service & administration skills
- Good communication skills - both written and oral
- Confident IT Skills
- Hands On / Flexible working style
- A full UK driving licence

**Benefits**:

- Casual dress
- Company pension
- On-site parking
- Sick pay

Supplemental pay types:

- Bonus scheme
- Performance bonus

**Job Types**: Full-time, Permanent, Apprenticeship

Opportunity for some days to be worked at home.

**Hours & Pay**

Working Hours - 40 per week - Full Time (options for more hours overtime)

Working Days: Thursday, Friday, Saturday, Sunday, Monday

**Salary**: £25,000pa

Bonus: £1500 - £2000pa

OTE: £26,500 - £27,000

**Job Types**: Full-time, Permanent, Apprenticeship

**Salary**: £25,000.00-£27,000.00 per year

**Benefits**:

- Casual dress
- Company car
- Company events
- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay
- Work from home

Schedule:

- Overtime
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Performance bonus

Work Location: One location



  • Ross-on-Wye, United Kingdom Pertemps Gloucester Full time

    **Are you an experienced customer service professional looking to join a fun team within an exciting industry sector?**My client, an established business who is a provider of school activity courses and summer camps for children across the UK have an exciting new role for Customer Service Advisor to join their warm, professional, and dedicated team based in...


  • Ross-on-Wye, United Kingdom Cathay Group Full time

    Mercian Logistics is part of the Cathay Investments Group and we are looking for someone to join our small but friendly customer services team as a Customer Service Advisor based at our site in Ross. The main purpose of this role is to deliver excellent customer service whilst providing first point of contact for customers, depots and consignee's. **Key...


  • Ross-on-Wye, United Kingdom Now Storage Ltd Full time

    **Job description - Customer Service Advisor** Full Time Customer Service Advisor to join our small team. **About Company** Now Self Storage is a family run business based in Ross on Wy. Operating from 16 locations nationwide with further plans to expand. We are adding to our established & knowledgeable team to ensure that we can continue to meet future...


  • Ross-on-Wye, United Kingdom PGL Travel Full time

    **Customer Relations Advisor** - **_ _**_Based at our support centre in Ross-on-Wye, with some hybrid working available_ - _ From £22,500 per annum_ - _ Permanent, 37.5 hours per week_ Since 1957, we’ve enriched the lives of millions of young people by delivering inspirational learning through outdoor adventure. We are searching for an incredible...


  • Ross-on-Wye, United Kingdom Pertemps Gloucester Full time

    **Are you a customer service professional with experience in complaint resolution and looking to join a fun team within an exciting industry sector?**My client, an established business who is a provider of school activity courses and summer camps for children across the UK have an exciting new role for Customer Relations Advisor to join their warm,...


  • Ross-on-Wye, United Kingdom PGL Travel Full time

    We currently have an exciting opening to join the PGL Customer Relations team as Customer Relations Advisor based in Ross-on-Wye. You will join a friendly, professional, and dedicated team who pride themselves on delivering the highest standards of customer service. The Customer Relations Advisors play a pivotal role managing complaints to conclusion at a...

  • Customer Advisor

    6 days ago


    Ross-on-Wye, United Kingdom Sainsbury's Full time

    **Customer Advisor - Argos (in Sainsbury’s)**: **Rate**:£12.45 per hour** **Location**:Ross-On-Wye Store, Ross-On-Wye, HR9 7YB** **Hours**:Part time, 12 hours per week** **Contract type**:Permanent** **Business area**:Retail** **Requisition ID**:400003296***: **Shift hours** **Early shift**:07:45 - 15:45** **Late shift**:12:00 - 20:00**: **Working in our...


  • Ross-on-Wye HR GL, United Kingdom PGL Full time

    12 Month Term-Time only contractSalary: £24,765 (pro-rata) plus OTE full commission and bonus is circa £1900Working 37.5 hours per week Monday to FridayOffice based with flexible working options availableWe are PGLPGL is a world where children achieve the 'impossible'.Our residential adventure camps create extraordinary breakthroughs through active and...


  • Ross-on-Wye, United Kingdom Now Storage Ltd Full time

    **Job description - Customer Service Advisor** Full Time Customer Service Advisor to join our small team. **About Company** Now Self Storage is a family run business based in Ross on Wy. Operating from 16 locations nationwide with further plans to expand. We are adding to our established & knowledgeable team to ensure that we can continue to meet future...


  • Ross-on-Wye, United Kingdom EG Group Full time

    **Role**: Customer Service Assistant **Location**: Rudhall, HR9 7QJ **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.05 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming...