Client Payments and Investigations Senior Analyst

4 days ago


Sutton, United Kingdom Page Personnel Finance Full time

The Client Payments and Investigations Senior Analyst will be repairing, processing and resolving payments and investigations across global jurisdictions.

**Client Details**

The financial services client based in Sutton is a growing bank looking to add heads across every department in order to open new branches in the UK.

**Description**

The key duties the Client Payments and Investigations Senior Analyst will need to carry out are:

- Investigate all queries relating to inward remittances and outward payments
- Monitor payment queues and portal to ensure all transactions are repaired and processed within deadlines
- Liaise with various departments internally within the bank
- Produce and maintain procedures
- Monitor department volumes and provide detailed MI to Senior Management on a monthly basis
- Ensure that all SWIFT queues are cleared each day and there are no messages left as pending
- Ensure the all SWIFT NAK'd and Rejected messages are investigated, rectified, and re-sent if necessary
- Supporting with investigating reconciliation differences ensuring any differences are resolved within deadlines
- Protecting the Bank by acting as First Line of Defence and observing all controls
- Focus on innovation and continuous process improvement to create service excellence

**Profile**

The requirements for the Client Payments and Investigations Senior Analyst are:

- Extensive payments and investigations experience
- A strong understanding of swift message types MT103, MT202, MT999, MT199, MT196, MT195, MT299, MT295, MT296 and MT192
- Excellent knowledge of payment routing and payment regulations
- Working knowledge of CBS, BACS, Bottomline GTX, EastNets PaymentSafe preferred but not essential

**Job Offer**

Competitive salary (£47,500-£50,000) plus bonus and full benefits package

Hybrid working



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