Housing Options Officer

2 days ago


Hastings, United Kingdom Hastings Borough Council Full time

**Housing Options Officer**

**Career Grade 8-6**

**Full Time - 37 Hours per week**

**Indefinite Contract**

We are offering an exciting opportunity to join the **Housing Services team** as a **Housing Options Officer**.

**The Role**

This post is central to our work in preventing homelessness and supporting residents to access appropriate housing. You’ll provide tailored advice, carry out assessments, and work closely with landlords, partners, and other colleagues to deliver effective housing solutions.

Key aspects include:

- Offering accurate housing advice in line with legislation and council policy.
- Managing a varied caseload and maintaining high-quality case records.
- Contributing to service improvements and team objectives.

This is a **primarily office-based role** at Muriel Matters House, with the opportunity to work from home up to one day a week following successful completion of probation.

**About You**

We are looking for:

- Experience in a housing-related support or advice role.
- Knowledge of housing and homelessness legislation.
- Strong communication, IT, and case management skills.
- The ability to work flexibly in a busy team environment.

A commitment to continuous learning and development is essential. This is a great opportunity to broaden your knowledge and progress your career within Housing Services.

For more information on the role please see the attached job description & person specification.

**How to Apply**

This role reports to the Housing Options Team Leaders.

Pay: £27,254.00-£37,280.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Enhanced maternity leave
- Enhanced paternity leave
- Flexitime
- Sick pay

Work Location: In person



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