Admin Officer

**General Information**:

- Salary
- £25,582
- Working Pattern
- Full Time, Part Time, Part Time/Job Share, Flexible Working
- Vacancy Approach
- External
- Location
- Bradford
- Region
- Yorkshire and the Humber
- Closing Date
- 24-Oct-2025
- Post Type
- Fixed Term
- Civil Service Grade
- AO
- Number of jobs available
- 2
- Reserve List
- 12 Months
- Job ID
- 10705

**Descriptions & requirements**:

- Job description

**Proud to serve. Proud to keep justice going.**

Our Administration Officers play a critical role, providing excellent administrative support to Court users, judiciary and management.

**About us**

HM Courts & Tribunals Service (HMCTS) is an agency of the Ministry of Justice and is responsible for the administration of criminal, civil and family Courts and Tribunals in England and Wales. Our roles support our Court users and colleagues within HMCTS, w people and businesses access potentially life-changing justice. We’re looking for individuals who are committed to public service and making a difference in people’s lives to deliver justice. If you are interested in developing a career with a real purpose, please apply.

**Your role**

Our administrative teams are the core of our National Services delivering great customer service to enable Justice.

At Social Security and Child Support (SSCS) we are responsible for a variety of general administrative duties to progress cases through the tribunal system. You will liaise with Judiciary and venue clerks as well as answer phone calls from our contact centre or other offices. This role is specifically focused on Infected Blood Compensation Appeals.

**Your skills and experience**

With a friendly and approachable manner, you’ll have good written and verbal communication skills with a desire to deliver proactive and effective support to customers. You’ll have great attention to detail, able to enter information into our database accurately and efficiently, and able and adapt to using various software packages. You’ll enjoy organising your time, prioritising efficiently and multi-tasking in a busy environment.

Although not essential, experience of managing telephone calls of a sensitive nature is desirable.

**For a full job description, please read supporting document included below before applying.**

**Further details**:
These operational roles are customer facing, requiring successful applicants to be office based to provide HMCTS services to the public. Non-contractual hybrid working may be available and will be determined by the business only when it has been established that delivering the service from home can be done effectively._ _We cannot facilitate requests for a particular work from home/working in the office schedule.

**Occasional travel to other courts**

For this post, occasional travel to other National Services sites may be required for cover when needed

**Skilled Worker Visa**- The Department cannot consider sponsoring you for this role unless you have held a Skilled Worker visa continuously since before 22 July 2025. If you have held a Skilled Worker visa continuously, please raise this during your vetting checks and eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.- The Department will continue to comply with UK Immigration Rules applied in the UK and Civil Service. **You can read more about Skilled Worker visas and the eligibility criteria.**
- Additional Information

**Working Arrangements & Further Information**

For current MoJ employees, your base location will need to be changed to the nearest viable office (to your home postcode), either at a HQ building, JCC or JSO within the National Office Network and moved its location’s respective pay scale (any legacy arrangements/locations will need to be amended).

**Flexible working hours**

**Benefits**

The MoJ offers a range of benefits:
**Annual Leave**

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

T is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

**Pension**

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

**Training**

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

**Networks**

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. T are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

**Support**
- A range of ‘Family