Learning and Development Specialist
2 weeks ago
Nicholas Howard is recruiting on behalf of one of the largest law firms in the UK who are undergoing an amazing growth spurt. As the leading complex personal injury and medical negligence practice in the UK, they support thousands of families whose liveshave been turned upside down by the unexpected.
The head office for this company is based in Manchester and they have a number of sites across the UK. The role we are recruiting for is an CRM Specialist, sitting within the HR & OD function of the business. This is a full-time role for an 18 month FTCoffering remote working opportunity.
The role of CRM Specialist is to work within a team of HR professionals to support the roll out and delivery of a new CRM system to the business.
The duties of this role includes, but not limited to;
- Partner with business areas and manage stakeholder relationships to understand the root cause of potential people and business issues and provide recommendations and solutions
- Work as part of core project teams to support the business by designing and delivering skills and learning material for employees across the business (virtual, e-learning, face to face etc)
- Engaging with external suppliers of digital tools and resources for example LMS or technology based learning mechanism
- Delivering reporting and analysis on the CRM system
**Essential**
- Significant experience in design and delivery elements of learning and OD practises
- Experienced in undertaking learning needs analysis and evaluation
- The ability to operate successfully in a multi-site-based team
- Influencing and building relationships with colleagues from all levels around the business
- Experience of working with and facilitating using technology-based learning platforms
**Desirable**
- Experience using Peppermint CRM
- Experience in design and delivery of business wide programmes
- Experience in working in a regulated environment (either FCA or SRA would be ideal)
If this sounds like you then please get in touch now for more information.
Nicholas Howard LTD are passionate about creating an inclusive workplace that promotes and values diversity. Companies that are diverse in age, gender identity, race, sexual orientation, physical or mental ability, ethnicity, and perspective are proven tobe better companies. More importantly, creating an environment where everyone, from any background, can do their best work is the right thing to do.
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