Head Waiter/ess

5 days ago

London, United Kingdom The Residence Full time

**_Become a Londoner_**:

- Welcome to The Londoner, a hotel that is chic boutique in spirit and feeling yet staggering in scale and ambition. A perfectly engineered collection of spaces, tastes, textures and offerings over 15 floors. Situated in the heart of Leicester Square, where the four corners of the city meet. _We are seeking hospitality professionals whose unique talents and ambitions will drive them to not only rise to our guests exacting standards, but also propel their own career potential in a company that recognizes and rewards. Stand out from the crowd by joining London’s first ‘Super Boutique’ hotel._
- At The Londoner we are committed to being the best place to work, so much so that we have officially been recognised as a Great Place to Work. Our commitment to the wellbeing and development of our people is at the forefront of our culture_._
**We are currently recruiting for The Residence Head Waiter/ess at The Londoner. The Residence is a collection of three beautifully designed spaces just for hotel residents. The Y Bar, The Drawing Room and The Whisky Room have been curated to meet our guests’ every work and leisure needs.**

**Overview**:

- An amazing opportunity to join the team in The Residence at The Londoner as Head Waiter/ess.
- As a Head Waiter/ Waitress you will support the Floor Manager to direct the service team within your section to ensure both customer and host satisfaction is achieved in a motivated and cohesive environment.
- You will be fully competent with all menu items and confidently be able to explain the dining concept to guests.
- You will take orders correctly making a clear note of all allergens.
- You will understanding timing of dishes and make food orders accordingly.
- You will be able to read the needs of tables in order to understand their service preferences.
- You will support the cashing up and closing process of your shift and take steps to rectify any errors.

**About You**:

- Knowledge of Food & Beverage trends within the Restaurant or hotel restaurant environment.
- Capable of demonstrating both delegation and leadership skills.
- The ability to demonstrate personal ownership of tasks and ensure completion to a high standard.
- The ability to work as a team and provide guidance and support to others.

**Company Benefits**:

- Competitive salary
- 28 days Holiday per annum including Bank Holidays increasing with long service
- Complimentary hot meals, salad bar and unlimited beverages provided daily
- Recommend a Friend Scheme of up to £500 per friend recommended.
- Annual complimentary night stays within our hotels
- Preferential accommodation rates for all Edwardian Hotels for Hosts, their family and their friends
- Access to a discount platform for all of the most popular stores and outlets
- Auto enrolment into our company pension scheme
- Regular social events across all hotels
- Annual company recognition events held in January each year
- Wellbeing champions across all of our hotels
- Access to our company doctor for medical appointments and occupational health support
- Access for all hosts to our online learning platform Edwardian Academy
- Opportunities for promotion and a wide range of training programs to support your development

**Eligibility**:
INDFOH

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