Business Support Facilitator

**Business Support Facilitator - 10 month fixed term contract**

**Location**: Flexible - able to commute within our operating regions

**Salary**: £25,229 per annum

**Hours**:37 hours per week

**Closing Date**: Thursday 24 September 2024

If you are interested in supporting a variety of different teams throughout Aster group, then look no further. The Business Support Team has an exciting opportunity to recruit a Business Support Facilitator. The job role will see you giving an extensive range of impressive administrative support to our internal teams.

To join a well-respected team as a Business Support Facilitator. The Business Support Team was formed in 2018 and has since seen great success and uptake from the business requesting our administrative support. As a team we pride ourselves on our enthusiasm and ‘can-do’ attitudes, and work collaboratively in providing the various directorates and teams with their support requirements.

We liaise with many colleagues, teams, and levels of seniority, providing us with an ever-growing perspective and profile within Aster.

The role is varied and no two days will appear the same. You will find yourself:

- Providing effective coordination of onboarding suppliers and managing correct documentation.
- Raising purchase orders, managing credit card payments and using Concur.
- Liaising with key leads across the business to collate timely and accurate Subject Access Request data.
- Arranging company-wide travel and accommodation bookings.
- Using and managing systems, and spreadsheet creation and upkeep.
- Responding quickly and effectively to support requests via Service Now.
- Ordering of prints, sundries, and maintaining relationships with suppliers.
- Taking accurate minutes for various meetings including senior level meetings.

You’ll have excellent written and verbal communication skills and be comfortable working with people from all levels internally and externally. You'll be providing support to lots of colleagues across the business, so being able to build strong working relationships will be really important to the role.

You’ll either possess previous minute-taking experience, or excellent spelling and grammar.

You’ll have good computer literacy, especially in Microsoft software.

You’ll work flexibly and manage your diverse workload effectively, both as an individual and collaboratively as a team.

You’ll have experience of working towards tight deadlines, being able to manage your time effectively, whilst ensuring that excellent customer service is maintained.

You’ll have a full UK drivers’ licence and will be able to occasionally travel for work purposes. You will need to be within commutable distance of our main Hubs within our operating region. Our operating region includes Hampshire, Wiltshire, Somerset, Dorset, Devon and Cornwall.

We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:

- Flexible working - whilst some roles need to be carried out in a specific place at a specific time, where possible we encourage our colleagues to work to their own schedule at a location that suits them, their team and our business’ needs
- A focus on colleague wellbeing - workshops, an employee assistance programme offering counselling and support, mental health training and a health cash plan
- We invest in colleagues’ careers and development through our leader and colleague development frameworks
- Defined Contribution Pension and attached life assurance
- Volunteering hours available to all colleagues to enable them to give back
- Savings at cinemas, gyms, holidays, days out, various shops and eateries and lots more
- Enhanced leave
- We celebrate colleagues who go above and beyond with a range of personalised recognition initiatives

To apply, please use information provided in the advert and role profile to let us know why you’d be good for the job. Please submit a copy of your up-to-date CV along with a supporting statement.

We create an inclusive workplace that promotes and values diversity and believe that creating an environment where everyone, from any background, can do their best work is the right thing to do.

At present all interviews are being held using Microsoft Teams and we may choose to interview during the advertising period.