Mobile Response

4 days ago

Birmingham, United Kingdom Mitie Full time

**Job Overview**
- To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
- Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
- To undertake additional training to ensure continuous self-development.

**Main Duties**

Operations
- To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
- Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
- To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodology and orderly way.

Training
- Fully and satisfactorily complete all required competency training.
- To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- You are required to ensure you renew your licence 16 weeks before expiry.

Security and Health & Safety
- Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
- Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears to become threatening.
- To maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
- To call emergency services and Communication Centre to report all incidents.

**What we are looking for**
- Full UK Driving Licence
- Previous Security Experience
- SIA License
- SIA CCTV License
- Must be able to work Day's, Nights, and Weekends.

  • Mobile Response Driver

    2 days ago

    Birmingham, United Kingdom Premier Support Services Full time

    **We are looking to recruit 1 x Mobile Response Driver** **Night Shifts** **Pay Rate: £12.75 Per hour** **Working Nights : 7pm - 7am** **Duties**: Opening and locking of sites Alarm response **Requirements**: Applicants must be aged 25 or above with clean UK driving licence Valid driving licence Valid SIA licence Pay: £12.75 per hour Schedule: -...

  • Mobile Response Officer

    2 weeks ago

    Birmingham, Birmingham, United Kingdom OCS Group Full time £30,000 - £120,000 per year

    OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.Our mission is to make people and places the best they can be for our colleagues, customers and the communities we...

  • Mobile Response Officer

    2 weeks ago

    Birmingham, United Kingdom Crown Security Services Full time

    **The role is critical to ensure our operational day-to-day front line services work like clockwork. You will be given full training in all aspects of the role.** **A typical night shift for our response drivers could include: -** - Carrying out Mobile Patrols, Unlocks and Locks at scheduled times - Responding to alarm activations as required - Completing...

  • Photography / Marketing Assistant

    9 hours ago

    Birmingham, United Kingdom Mobile Fun Full time

    **Photography / Marketing Assistant** **Location**: Birmingham (Hybrid Role, 3 Days in Office) **Salary**: £22,000 - £23,500 per annum **Join the Mobile Fun Team!** Are you immersed in the world of **digital marketing** and fascinated by the latest tech trends? Do you have a talent for **capturing stunning visuals and a knack for creative design**?...

  • Business Administration Level 3 Apprenticeship

    2 days ago

    Birmingham, United Kingdom Mobile Fun Full time

    Are you a talented individual with a passion for learning about copywriting and merchandising products in the dynamic world of eCommerce? Do you possess excellent GCSEs in English and Maths (Grade 4 and above) and have prior work experience in an office environment? If you're eager to delve into the realms of creative product management, Mobile Fun offers an...

  • Mobile Response Security Officer

    2 weeks ago

    Birmingham, United Kingdom Mitie Full time

    Ref: 23770 Location: Birmingham Type of Employment: Full Time Hours: Total Weekly Contracted Hours 40 **Job Overview** - To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. - Delivering results that meet and / or...

  • Trainee Warehouse Crew Member

    4 days ago

    Birmingham, United Kingdom Mobile Fun Full time

    **Trainee Warehouse Crew Member** **Location**: Birmingham, B24 8HZ (near J6 M6). **Job Type**:Apprenticeship - Are you a **team player**? - Do you like to keep active? - Are you a recent **school leaver** and want a job where you are **supported to gain a recognised qualification**? Then we have a brilliant **apprentice opportunity** for you, as Mobile...

  • Customer Excellence Executive

    2 weeks ago

    Birmingham, United Kingdom Mobile Fun Full time

    **Customer Excellence Executive** **Location: Birmingham** **Salary: National Living Wage** **40 hours per week** **Keywords: Customer service, Customer excellence, Customer queries, Customer service advisor, Customer experience, fraud prevention, Social media, Order processing, eCommerce, Mobile Fun** **Do you believe that Customer Service is one of...

  • Mobile Response Security Officer

    2 weeks ago

    Birmingham, United Kingdom Premier Support Services Full time

    **We are looking to recruit 1 x Mobile Response Security Officer.** **Working in Birmingham.** **Pay Rate - 10.50 Per Hour** We are seeking a professional security officer with a Valid SIA License to work at one of our clients premises, you will be a lone worker so experience in a similar role is advantages however training is provided. The duties will...

  • Buyer

    6 hours ago

    Birmingham, United Kingdom Mobile Fun Full time

    **Buyer** **£32,999 to £40,000 / per year** **Based in Birmingham, Hybrid-working (2-3 days per week in office)** Mobile Fun is looking for our **NEXT experienced Buyer** who can lead and nurture the talent within our ambitious Purchasing Team. This role requires a motivated and highly organised data-lover to come in and play a key role in liaising with...