Customer Service Advisor
2 weeks ago
Our valued client, based in Birmingham, are seeking a Customer Services Advisor to join their team. This is an ongoing **TEMP TO PERM** role, working 40 hours a week, 5 out of 7 days, between the hours of 8am - 7pm, Monday - Sunday.
£11.94 per hour.
**Customer Services Advisor Responsibilities**:
- Answering inbound calls
- Helping customers with orders over the phone
- Handle customer complaints
- Ensure customer inquiries are addressed promptly and effectively.
- Communicate company policies, changes, and updates to customers.
- Ensure consistent and clear communication with customers across all channels.
**Customer Services Advisor Qualifications**:
- Previous customer service experience as a Customer Service Advisor or similar Customer facing role.
- Proficient in Microsoft Word and Excel
- Confident and able to work under pressure
- Able to multitask
**Customer Services Advisor Benefits**:
- Holiday pay
- Pension
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