Admin Officer

**Admin Officer - 78335**
**£22,940**
**Canterbury**:
**About us**

Are you interested in developing a career with a real purpose? We are looking for individuals who are committed to public service and to make a difference in people’s lives to deliver justice. If this sounds like you, please apply. HM Courts and Tribunals Service (HMCTS) is responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. Our roles are critical, supporting our service users and colleagues in HMCTS with great performance and a strong culture. Joining us is a chance to play a pivotal role which give people and businesses access to potentially life-changing justice.

**What will you be doing?**

You will be assigned to teams to carry out a variety of general administrative duties to progress cases through the court/tribunal system or provide support to other functions within HMCTS.

You may have regular contact with court / tribunal users, including members of the Judiciary and the legal profession.

Working as part of a flexible team, you will be expected to undertake a range of the functions and responsibilities specified.

**Key Responsibilities include**:

- Preparing papers and files for court, tribunals, hearings and meetings
- Creating and updating records on in-house computer system and data input
- Clerking civil and family courts, tribunals and hearings
- Assisting court users, supporting listing and rota management, checking files
- To work as a team to problem solve, to assess the impact of new SOPS, to contribute to small project
- Resulting courts accurately, interpreting accurately the information required on a court file
- Checking and Verifying Documents, records, accounts, claims and returns for approval, results, statistics, plans etc. against criteria, regulations or procedures
- Collecting and Assembling Information for returns, results, accounts, statements, warrants, statistical analysis, reports etc
- Communicating with the Public, the Judiciary, other Court and Tribunal Users and Representatives of other Agencies and Organisations

**Do you have the skills needed?**
- Strong customer focus and service skills
- Experience of working in an administrative role in a customer focussed environment
- Proficient with IT, with the ability to learn new systems and packages
- Excellent communication and organisational skills

Please refer to the Job Description for further information on this role.

**Salary**:
£22,940

**Additional Information**:
**Working Arrangements & Further Information**

**Flexible working hours**

The Ministry of Justice offers a flexible working system in many offices.

**Benefits**

The MoJ offers a range of benefits:
**Annual Leave**

Annual leave is 25 days on appointment and will increase to 30 days after five years’ service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

**Pension**

The Civil Service offers a choice of pension schemes, giving you the flexibility to choose the pension that suits you best.

**Training**

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

**Networks**

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin, employees with disabilities, employees with caring responsibilities, women employees, and lesbian, gay, bisexual and transgender employees.

**Support**
- A range of ‘Family Friendly’ policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as voluntary benefits, retail vouchers and discounts on a range of goods and services.
- Paid paternity, adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.

**Working for the Civil Service**

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
- To the Civil Service Commission (details available here)