Aco Support

**Position Overview**:
Know Your Client and the completion of related tasks in line with regulatory standards and jurisdictions has become an integral part of our business. As ACO Support in Corporate Coverage you will work with the Coverage Bankers of our multinational corporateclients to support them in their role as Accountable Client Owner (ACOs). You will be responsible for the coordination and completion of KYC tasks and processes for clients covered by your Coverage team(s). This includes working effectively with key stakeholdersglobally to ensure on-time completion of KYC profiles and ensure adherence to applicable internal policies and external legal/regulatory frameworks. You will develop a strong understanding of our clients’ business and legal hierarchies and use this knowledgeto efficiently steer the completion of periodic / event driven client reviews. Further tasks might include preparation of presentations and client meetings enabling the Coverage Bankers to make efficient use of sales opportunities.

**Responsibilities**:

- Effective Client Perimeter Management by supporting ACOs on feedback actions relating to KYC and portfolio reviews including monitoring of pipeline and cases at risk of being overdue/offboarded.
- Acting as a dedicated Corporate Coverage team representative for coordination with the central KYC Business Execution Teams (BETs) on KYC-related portfolio monitoring activities (incl. ensuring correct ACO allocations, support with Red-to-Green processes,review of Offboarding lists, following up on actions pending with Business etc.).
- Preparation of KYC cases for review in full adherence with Deutsche Bank's Know Your Client Global Policy, Global KYC Key Operating Standards (KOS) and any applicable local addenda.
- Working effectively with key stakeholders to facilitate completion of KYC-related tasks using strong influencing skills to ensure the mutually satisfactory resolution of key issues and that the respective responsibilities are understood, agreed and escalatedwhere required.
- Support ACOs on the Account Activity Reviews (AARs) process incl. coordinating supporting material to perform AARs.
- Prepare and complete ENPR (Expected Nature & Purpose of Relationship) templates on behalf of ACOs
- Support on preparation of any Front Office related KYC requirement as part of Local Addenda, where applicable (e.g. classification of clients etc.).
- Act as local point of contact for KYC systems in use by ACOs and escalate to relevant teams issues (e.g. Salesforce KYC, dbSleuth, dbCLM etc.).
- Interact with various locations globally (including outsourced functions where applicable) in case of incoming KYC-related requests based on sound understanding of DB’s global policies and operating principles as well as clients’ respective situation.
- Work with key stakeholders in CLM and Coverage to follow up and chase complex cases closure in call with AFC where applicable.
- Interface with AFC/Sanctions on specific issues of open cases to seek direction to close them soon.
- Support ACOs on monitoring portfolio of NCAs and coordinating with relevant functions KYC process to ensure prompt onboarding.

**Qualification & Work Experience required**:

- Recognised university degree and / or 2-3 years of KYC experience within the corporate financial services industry
- Experienced in client due diligence on various entity types including Multi National Corporate Clients, Funds and SPVs
- Understanding of KYC, Sanctions and screening procedures, including the KYC documentation requirements and sources of information to retrieve KYC information
- Willing to work under time driven deadlines to complete KYC review cases successfully negotiating the rationale where they are right as per policy, with review teams
- Good oral & written communication skills (English is a must) to interact with senior management team & clients on regular basis. However knowledge of other languages applicable to the country/region of work would be an advantage
- A team player to work with Middle Office outreach analysts, review analysts, Compliance, AFC, business line managers and stake holders in various countries

For more information and details on this opportunity get in touch with Lorna Rogen at Resource Solutions.