SC Service Designer CGEMJP00321874
2 weeks ago
Role Title:Service Designer Duration:contract to run until 31/03/2026 Location:occasional to Bath/Corsham/London - once a month Rate:up to £460 p/d Umbrella inside IR35 Clearance required:Active SC Clearance is mandatory .MOD SC is heavily desired, alternatively you can have active SC from another government agency. Role purpose / summary Service designer to play a crucial role in shaping the overall experience of the CPA service from start to finish. Map out the entire journey a user takes to complete a goal, ensuring a seamless experience across all touchpoints Conduct extensive research to understand user behaviours, needs, and pain points. Help in creating services that are user-centric and effective Work closely with various stakeholders, including snr product managers to ensure the service aligns with both user needs and business goals Contribute to the strategic planning of service delivery, ensuring that the service aligns with acoe's objectives oversee the implementation of service designs and continuously evaluate their effectiveness, making necessary adjustments based on user feedback and performance metrics This role will be working under the direction of the Product Manager and support is provided in terms of guidance and steer ACOE Background and Further Information The Automation Centre of Expertise (ACOE) is planning to launch an enterprise ServiceNow platform service to support complex process automation (CPA). The next phase is a pilot at OFFICIAL with a delivery partner (developing an application) but may (depending on demand and dependencies) also include a pilot at SECRET with another partner. The platform will include: Provisioning & environment automation; reuse component provisioning; DevOps pipeline (plus good practice); test automation reusable framework Common services: Incremental implementation of content and products for common platform services, common integrations, environment non-functionals, platform assurance/accreditation, monitoring & benefits automation, reusable common components, integration with ACOE reuse services Developer services: Incremental implementation of content and products for policy, governance, guardrails, path to live platform services, licencing, reusable components, integration into other front door processes. The services to be provided will also include: Policy, governance and guidance for the platform for the federated model of delivery in Defence Advice and guidance on automation and CPA architecture and technology selection Content to support benefits management and reuse services for the platform A communications campaign across Defence (including the Foundry and Defence Digital) to promote CPA awareness, provide examples, facts and figures and promote good practice Development of a CPA community and CPA skills Assessment of the pilot Assessment of demand for subsequent activities and production of a roadmap to support the demand Definition of a scorecard (for subsequent implementation) to provide analytics for the success of the platform as it scales Integration of CPA into the ACOE. All profiles will be reviewed against the required skills and experience. Due to the high number of applications we will only be able to respond to successful applicants in the first instance. We thank you for your interest and the time taken to applyTPBN1_UKTJ
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SC Service Designer CGEMJP00321874
2 weeks ago
London, United Kingdom Experis Full timeRole Title: Service DesignerDuration: contract to run until 31/03/2026Location: occasional to Bath/Corsham/London - once a monthRate: up to £460 p/d Umbrella inside IR35Clearance required: Active SC Clearance is mandatory. MOD SC is heavily desired, alternatively you can have active SC from another government agency.Role purpose / summaryService designer to...
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SC Service Designer CGEMJP00321874
2 weeks ago
London, United Kingdom Experis Full timeRole Title:Service DesignerSkills, Experience, Qualifications, If you have the right match for this opportunity, then make sure to apply today. Duration:contract to run until 31/03/2026 Location:occasional to Bath/Corsham/London - once a month Rate:up to £460 p/d Umbrella inside IR35 Clearance required:Active SC Clearance is mandatory .MOD SC is heavily...
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SC Service Designer CGEMJP00321874
2 weeks ago
london, United Kingdom Experis Full timeRole Title: Service Designer Duration: contract to run until 31/03/2026 Location: occasional to Bath/Corsham/London - once a month Rate: up to £460 p/d Umbrella inside IR35 Clearance required: Active SC Clearance is mandatory. MOD SC is heavily desired, alternatively you can have active SC from another government agency. Role purpose / summary Service...
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SC Service Designer CGEMJP00321874
5 days ago
Greater London, United Kingdom Experis UK Full timeOverview Job Description Role Title : Service Designer Duration : contract to run until 31 / 03 / 2026 Location : occasional to Bath / Corsham / London - once a month Rate : up to £460 p / d Umbrella inside IR35 Clearance required : Active SC Clearance is mandatory. MOD SC is heavily desired, alternatively you can have active SC from another government...
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SC Service Designer CGEMJP00321874
2 weeks ago
South East London, United Kingdom Experis Full timeRole Title: Service Designer Duration: contract to run until 31/03/2026 Location: occasional to Bath/Corsham/London - once a month Rate: up to £460 p/d Umbrella inside IR35 Clearance required: Active SC Clearance is mandatory . MOD SC is heavily desired, alternatively you can have active SC from another government agency. Role purpose / summary Service...
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Service Designer
1 week ago
London, United Kingdom Gibbs Hybrid Full timeContract role - Service Designer (SC Cleared) - Remote - 12 month initial - Inside IR35 We are supporting our government organisation customer to look for Service Designer (SC Cleared) - Role: Service Designer (SC Cleared) - Location: Remote - Job type: Contract - Duration: 12 months - Inside IR35 Service Designer (SC Cleared) key responsibilities and...
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Service Designer
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London, United Kingdom Involved Solutions Full time**Service Designer - SC Cleared - Contract** **Rate**: Up to £650 per day **IR35**: Inside **Location**: Remote / London **The role**: A leading Central Government Institution are seeking a talented Service Designer to support agile and user-centred design projects. This is a 6 month contract, remote and Inside IR35. SC Clearance is required for this...
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Sc Cleared Content Designer
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London, United Kingdom Searchability Full time**CONTRACT CONTENT DESIGNER - SC CLEARED** **BRAND NEW CONTRACT OPPORTUNITY AVAILABLE WITH A CLIENT IN LONDON FOR A CONTENT DESIGNER - SC CLEARANCE** - Contract opportunity for a Content Designer - London based client - SC Clearance is essential - Experience working with the UK Government - 6 month contract - Day rate up to £560 inside IR35 **WHO WE...
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Greater London, United Kingdom The Security Event Full timeA government support consultancy is looking for a Service Designer for a significant transformation program in Croydon. This position requires active SC Clearance and involves designing services, mapping user journeys, and collaborating with various teams. The ideal candidate will have strong skills in journey mapping and workshop facilitation. This is a...
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Greater London, United Kingdom Amber Labs Full timeA leading technology consultancy in the UK is seeking an Interaction Designer to work closely with multidisciplinary teams, ensuring user-centered design in developing government services. The ideal candidate will lead design processes, utilize prototyping tools effectively, and engage with stakeholders. Strong experience in UX design and the ability to...
