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Project Support Coordinator

2 weeks ago

Market Harborough, United Kingdom Plug Me In Full time

**About Us**:
The Calisen Group is a leading provider of essential energy infrastructure services. Our mission is to support the transition to a low-carbon economy by delivering innovative solutions that enhance energy efficiency and sustainability. As part of our commitment to renewable energy, our Plug Me In - Solar division focuses on providing top-notch solar installation services to our clients.

**Job Purpose**:
**Key Accountabilities**:
**Project Administration & Documentation**:

- Support the creation and updating of project plans and Gantt charts to ensure accurate project timelines.
- Maintain and update weekly project trackers, providing real-time visibility into project progress.
- Create weekly update reports for clients, summarising project status, key milestones, and upcoming activities.
- Provide visual representations of project progress across multiple projects to support internal and external stakeholders.
- Assist with process mapping of business processes, identifying areas for efficiency improvements.
- Support the creation of RAMS (Risk Assessment & Method Statements) documentation.
- Update projects within the company's CRM platform (Salesforce/Microsoft Dynamics).

**Customer & Engineer Coordination**:

- Manage engineer diaries for installations, ensuring efficient scheduling and mínimal downtime.
- Book surveys with customers, ensuring timely and effective communication.
- Contact customers directly post-sales handover to provide updates on next steps and expected timelines.

**Financial & Project Reporting**:

- Update project reporting, including revenue recognition reports, ensuring accurate forecasting of project revenue and accruals.
- Maintain and manage cost sheets/books, tracking actual costs against project budgets.
- Assist in tracking and updating project budgets and expenditures, providing insights into financial performance.

**General Project Support**:

- Support risk and issue management, ensuring risks are logged, tracked, and escalated where necessary.
- Ensure all project documentation is accurate, complete, and up to date.
- Provide general administrative support to the project management team as needed.
- Collaborate with other departments, including finance and operations, to ensure smooth project execution.

**About You**:

- Bachelor’s degree in business, management, engineering, or a related field
- PMP (Project Management Professional)
- PRINCE2
- Agile PM/Certified Scrum Master (CSM)
- Understanding of project management methodologies and frameworks
- Understanding of project stages and key deliverables
- Strong knowledge of scope, time, and cost management
- Resource planning and workload management
- Experience in project support or administration, preferably within a technical or engineering environment
- Strong organisational skills with the ability to manage multiple tasks and priorities effectively
- Proficiency in Microsoft Office Suite, including Excel (for tracking and reporting), Word, and PowerPoint, and Salesforce
- Experience with project management tools (e.g., MS Project, Jira, Trello)
- Strong communication skills, both written and verbal, with the ability to liaise with clients and internal teams professionally
- Basic understanding of financial reporting and cost tracking
- Previous experience in engineering, construction, or a similar sector
- Understanding of industry best practice, regulatory requirements, and compliance standards
- Familiarity with the technical aspects of solar installations

If you are a detail-oriented professional with a passion for renewable energy and project management, we would love to hear from you

**What We Offer**:

- Competitive Salary of £35,000
- Birthday Off: Celebrate your day, on us
- Life Assurance: Protection for you and your loved ones (4x your salary).
- Enhanced Maternity & Paternity Leave: Supporting you through life’s biggest moments.
- My Rewards Platform: Discounts from hundreds of top retailers, just for being part of the team.
- 30 Days Holiday (including bank holidays)
- Company Sick Pay: Supporting you during unexpected health challenges.
- Pension Plan: Secure your future with our robust pension scheme.
- Health-Shield Benefits Program: Enjoy discounts, claim back on health expenses, and more.
- 24/7 Employee Assistance Plan: Because your mental health matters.
- Professional Growth Opportunities: Join a rapidly expanding market leader where your career can thrive.