Business Change Manager

18 hours ago

Malmesbury, United Kingdom Trust In Soda Full time

**Title**: Business Change Manager
**Contract Length**: 9 Months
**Rate**: £600 (Inside IR35)
**Location**: Malmesbury / Bristol (5 days in office a week)
The Business Change Manager will work across a number of projects associated to and within the Data & Content programme, a key enabler of the company's strategy. This role sits within Group Commercial and works closely with Group IT and the regional marketswho engage our customers. We are implementing a Content Hub / DAM (Digital Asset Management) system to store company content in an intelligent, single location for use across the globe. The DAM will support the delivery of our in-house agency, our global productionpartners as well as feeding our channel delivery platforms including SFMC, AEM and others. This programme is a key strategic enabler for realising the companies strategy.
The Business Change Manager will be responsible for:

- Planning the business change activities aligned to the overall project plan
- Communication and engagement strategies that will take the Data & Content programme on the change journey and support people as they move through the various stages of the change curve
- The business readiness element of the programme, which ensures the business is ready both operationally and commercially for the changes being implemented
- Training and hypercare, which will be project specific depending on the requirements, but the need to ensure it is delivered is key
- Diligent risk management with close management of effective mitigations, escalating risks and issues in project governance where necessary
- Creating, maintaining and reporting all elements of Change documentation, eg:

- Stakeholder management
- Change project plan
- Change Impact Analysis
- Change RAID log
- Communication plan
- Training
- Hypercare
- Success criteria
- Status updates
- Governance structure

**Required Skills**:

- Experience in change consulting or already a Business Change Manager
- Excellent change management skills using various methodologies to execute change focusing on people, process and the systems/tools, whilst ensuring excellent communication throughout the lifecycle of the project
- Demonstrable project management experience where you will have planned and delivered change projects successfully using either some or all of the following methodologies: lean six sigma, agile, waterfall, APMG
- Successfully delivered change projects at a regional or global level within a large matrix and structured organisation
- Great at comms and engagement, be good at telling the story that supports the objective
- Previous experience of delivering and launching new system releases
- Able to listen and question, have the ability to solve problems and the ability to see things from different perspectives
- Emotionally intelligent and good at relationship building
- Extensive experience conducting change impact assessments
- Creative and able to bring the change to life
- Values driven, care about the people and the business
- Collaboration will be key and you will need to roll up your sleeves if and when required
- A self-starter, detail orientated, have a real interest and enjoyment in seeing change through and making things happen

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