Control Room/response Driver/ Drone Pilot

**Job details**:

- Posted 15 December 2025
- Salary 13.41
- LocationGateshead
- Job type Full time permanent position
- Discipline Guarding & Security Officers
- Reference003242

**Job description**:
ASEL, design, develop and deliver fully bespoke and integrated security solutions, seamlessly bringing together people, technology and processes to achieve results-driven outcomes. As the original thinkers behind security risk modelling, which has revolutionised the industry, our business is underpinned by our risk advisory practice, which utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost. We believe that authenticity and transparency are vital to success, so our main objective is to always act with sincerity and integrity in order to provide a genuinely collaborative service, which customers can trust and believe in. ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia. Argenbright has decades of experience in aviation services, facilities management, BPO and technology and a heritage in security services across the USA and Europe.

**Overall purpose**: ASEL Ltd provides integrated security solutions through the provision of technology products and human security resources. Our security solutions bridge the gap through the provision of risk based integrated security solutions, deployed through our unique ASEL Ltd Risk Modelling tool. Products combine to provide a best return on investment made by our varied client base, with ASEL Ltd sharing strategic best practice wherever possible to the benefit of all clients, reducing risk and costs wherever possible. ASEL Ltd security solutions provide a best return on investment when integrated together.

_Intelligence & Deployment - ‘Turning data into intelligence-based business action’._

Intelligence and deployment are two key elements which underpin the operational delivery of the ASEL Ltd risk Model (ARM). As a CIC Tactical Co-ordinator you will be at the cutting edge of UK business crime reduction and intelligence crime strategy. You will be a critical part of the most effective private Command and Intelligence Centre in the UK supporting our 'single, centralised' international Command and Intelligence Centre forming a stable platform for all customer security operations - increasing safety, reducing crime and reducing costs for all of our subscribers. Powered by the latest AI driven data technologies.

**Position** - Control Room & Response Driver/Drone Pilot

**Rate of Pay** - £13.41

**Shift Pattern** - 4 on 4 off 12hr shifts, mixture of days and nights. Permanent position

**Main duties / key responsibilities**:

- Acting as the first line of inbound and outbound communication for ASEL Risk and Intelligence operations 24 hours per day, 7 days per week.
- Tactical coordination and despatch of alarm response drivers and other assets when required following alarm activation and recording all detail on the ARK software.
- Scheduling Security Officers and managing lone workers based on available data and risk.
- Monitoring and proactively operating CCTV systems and responding to risks as per assignment instructions.
- High visibility security patrols on foot and in a vehicle - reporting and dealing with any issues that may arise
- Client open up/lock down
- Providing remote access control for ASEL customers
- Controlling and issuing keys - Key holding
- Maintaining CIC administration processes and data processing activity including identification of risk and mitigation strategies
- Provide radio communication leadership across multiple national clients and ASEL security assets
- Support a culture of continuous improvement and quality management
- Utilisation of cutting edge modern technology such as drones - training will be provided
- Internal and external online incident reporting

**Working relationships**:
Internal: This role reports into the Command and Intelligence Centre Manager but will work collaboratively across all departments to deliver critical operational outputs and provide a stable platform for the wider risk and intelligence operation.

External: This role will be a critical friend to ASEL Ltd customers and security assets. Sound relationships will be fostered with all CIC supported customers and wider stakeholders. The role will also involve liaising with UK Police forces and external business crime reduction partnership operations on a national basis.

**Education / Qualifications / Training required**:
Essential:

- SIA CCTV Licence
- SIA Security Licence
- A good standard of general education is required to fulfil the requirements of the role
- Full UK car driving licence.

Desirable:

- A higher education qualification in an analytical field.
- Leadership and management qualification.

**Previous work experience required**:
Desirable:

- Intelligence gathering role

**Knowledge and experience**:
Essential