Security CIC Tactical Co-ordinator/Drone Pilot

Security CIC Tactical Co-ordinator/Drone Pilot Join to apply for the Security CIC Tactical Co-ordinator/Drone Pilot role at Argenbright Security Europe Limited - ASEL ASEL design, develop and deliver fully bespoke and integrated security solutions. Our risk advisory practice utilises data and insight to identify and mitigate risk, inform strategy, prevent crime and reduce cost. ASEL is part of the Argenbright Holdings Group, a privately owned $2.2bn organisation founded in 1979 and headquartered in Atlanta, Georgia. Argenbright has decades of experience in aviation services, facilities management, BPO and technology and a heritage in security services across the USA and Europe. Role Overview We are seeking a proactive and skilled Control Room Operator to join our Security Operations Centre. The successful candidate will be responsible for real-time monitoring, incident management, and coordination of field resources, including drones and mobile patrols. You will play a critical role in protecting our clients' premises and assets by maintaining situational awareness and executing rapid, informed responses. Working on a 4 on/4 off shift pattern, 12‑hour shifts, days and nights. Key Responsibilities CCTV Monitoring: Operate and monitor multiple CCTV systems for suspicious activity or incidents. Drone Operations: Deploy and pilot drones for surveillance, inspections, and incident verification. Alarm Response: Act as the first responder to alarms, assessing situations via CCTV and dispatching appropriate resources. Premises Access Control: Remotely lock and unlock client sites, ensuring secure and documented entry and exit procedures. Vehicle Patrol Coordination: Oversee and coordinate mobile patrol units as part of routine or responsive duties. Incident Reporting: Record and escalated security incidents accurately using internal reporting systems. Call Handling: Manage incoming calls, providing prompt and professional responses to clients, staff, and emergency services. Engineer Dispatch: Coordinate and dispatch field engineers nationwide for maintenance, emergency callouts, or client support needs. Shift Handover: Ensure comprehensive handover briefings are provided between shifts for continuity of operations. Requirements Valid UK Drone Pilot Certification (e.g., GVC or A2 CofC) or willingness to obtain which will be fully funded by the company. Experience with CCTV systems and control room environments preferred. Excellent communication and coordination skills. Ability to remain calm under pressure and respond effectively to emergencies. IT proficiency (Microsoft Office, control software, reporting systems). Knowledge of security protocols and procedures. Valid UK driving licence (required for field support or mobile duties). Willingness to work 12‑hour shifts, both day and night, on a 4 on / 4 off rotation. SIA CCTV Licence (desirable). The above lists are not exhaustive, and you are required to undertake such duties as may reasonably be requested within the scope of the position. All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the position. Benefits of working with ASEL SIA Licence Renewal Auto enrolment pension scheme Investment into training Perkbox incentive scheme including discounts and an employee assistance programme Company uniform provided You must have a current SIA Guarding or SIA Door Supervisor licence to apply for this role. Due to the large number of applicants that we receive, if you have not been contacted within 14 days of your application please assume that you have been unsuccessful. Equality & Diversity ASEL values the diverse skills and experience of its employees and is committed to achieving equality of opportunity for all. Our objectives are that all individuals shall have equal opportunities for employment and advancement on the basis of their skills, aptitudes, and abilities. ASEL is committed to the engagement and retention of the best possible talent and to creating an environment that encourages excellence through inclusion, equality, diversity, leadership, and management. Security CIC Tactical Co-ordinator/Drone PilotNewcastle upon Tyne, Tyne and Wear, United KingdomNE11 0ZF£13.41 per hourPension & Perkbox, WagestreamPermanent - Full-timeClosing date: 01/12/2025Job reference: JM1424081 #J-18808-Ljbffr