Head of Project Management Office

**Details**:
**Reference number**:

- 384875

**Salary**:

- £70,389 - £78,760
- A Civil Service Pension with an employer contribution of 28.97%

**Job grade**:

- Grade 6
- Band 6

**Contract type**:

- Permanent

**Type of role**:

- Project Delivery

**Working pattern**:

- Flexible working, Full-time, Compressed hours

**Number of jobs available**:

- 1

Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- Birmingham, Liverpool, Newport (Gwent), Norwich

About the job

**Job summary**:
**Are you an experienced Leader within the PMO space looking to implement your skills and experience into a newly formed function within Crown Commercial Service?**

This role will be a critical position accountable for the monitoring, governance adherence and reporting processes for a portfolio of change across People, Process, Technology & Data at an enterprise level.

A key function which is being delivered as part of our exciting digital directorate transformation programme shaping the way effective change is delivered and managed within the organisation.

The role will be pivotal requiring leadership collaborating with both the internal Digital Teams, Portfolio & Investment Management and wider business leaders.

An exciting opportunity to shape how change is managed and delivered in Crown Commercial Service within this new function.

**Job Summary**

This is an exciting new leadership role within Digital and Data Services (DDS) which will design and embed a PMO function for the enterprise. The function will provide the data and assurance of the delivery of CCS change projects that deliver our business objectives

**Directorate Overview**

DDS supports CCS with digital and technology design, implementation and service delivery. We maintain the digital systems for CCS and work with our colleagues to deliver the business plan with a digital mindset.

Learn more about DDS here.

**Job description**:
**Team Summary**

The role of the Head of Programme Management office sits within the Strategic Projects and Governance team (SPAG) within the Digital Data & Services Directorate (DDS).

This is an exciting new leadership role within DDS which will design and embed a PMO function for the enterprise. The function will provide the data and assurance of the delivery of CCS change projects that deliver our business objectives

Key accountabilities
- Design and lead a PMO function, including project support officers (PSO) and PMO analysts to work with the business to collect and collate the reporting requirements for portfolio assessment.
- Lead and embed the PMO process and reporting etiquette for CCS across the enterprise. Working with priority projects to ensure we have a proportionate approach to Programme Management, established at pace.
- Set the long-term ambition for PMO in CCS with a roadmap for delivery that balances the demands and priorities of CCS with continuous improvement of PMO as a CCS function.
- Be an enterprise leader for CCS, working with colleagues in all Directorates to embed the principles of good project management in a way that balances the demands of stakeholders with the drive for consistency and quality in reporting.
- Identify, develop, and champion the use of best practice project management standards and processes. Providing a Centre of Excellence including tools, templates, benchmarks and best practice. Provides direction and guidance to the project team.
- Collaborate with peers in Project Management, Investment Assurance and Change Management to ensure a consistent approach and single voice for change in CCS.
- Support Project Managers deployed to support change projects across the enterprise with the identification, recruitment, development, deployment and reassignment of resources throughout the project lifecycle.
- Provide succinct and relevant evidence/data to aid strategic decision making by SRO/ExCO with respect to change in CCS, providing insight and advice where necessary
- Work with our Finance team and Project Managers to ensure consistency in agreed budgets for projects and/or programmes and forecast actual costs against them
- Mandate and monitor the project team on the use of appropriate tools and techniques for managing stakeholder relationships. Provide assurance to the Head of Projects on the effectiveness of stakeholder management within Projects
- Establish and maintain the project processes and standards for managing risks and issues. Provide assurance to the project manager on the effectiveness of Risk and Issue management arrangements.
- Ensure appropriate governance is in place across projects in readiness for external reviews e.g. Gateway Reviews at appropriate points in the project lifecycle. Monitor and report on the effectiveness of these controls and track the implementation of any recommendations made by external reviews.
- Maintain and capture the Change Control Process for projects and/or programmes supported by the relevant Project