Medical Receptionist

1 week ago

Carlisle, United Kingdom VL Aesthetics Full time

We are recruiting for a part time receptionist to join an existing team to work 16 hours per week, including the option to cover holiday's and overtime.

Description:
A bit about us - and why we need you

Based in Carlisle, Cumbria, we provide aesthetic treatments at the cutting edge of science and beauty. From reducing wrinkles and fine lines, to removing fat and cellulite, to clearing acne, dry skin, and rosacea, we’ll help you look and feel your best again. Our key features include:

- The most innovative clinically-proven technologies and products
- Tailor-made treatments and programmes designed to your specific needs
- State of the art facilities in a private setting
- An expert team of cosmetic doctors, nurses, aestheticians, and beauty therapists
- Regulated by CQC and accredited by national regulatory authorities
- 5 star review rating with over 200 5-star reviews

We are looking for resilient and practical colleagues with a team spirit, who can work at pace in our healthcare environments.

You will be responsible for clinic room assisting duties, reception, office and assist with the smooth running of the clinic.
- Must have a keen interest in infection prevention and control and hygiene
- Have excellent communication and customer services skills
- Be highly flexible and have a can do attitude
- Possess excellent organisation and people management skills
- Be pro-active, be able to multi task and be self motivated
- Be proficient with problem solving and decision making
- Work confidently in this fast paced environment
- Be well presented, reliable and supportive
- Have experience working within a beauty, aesthetic, medical or highly regulated environment
- Handle all tasks confidentially and sensitively

The role will involve:

- Learn about infection prevention and control in depth and must maintain exceptional and very strict infection control and hygiene protocols
- Chaperone duties and assisting in the treatment rooms when required
- Setting up for treatments and cleaning down the treatment rooms
- Assist with the day to day running of the reception and the office
- Managing the complex appointment system
- Handling all aspects of patient enquiries
- Meeting and greeting patients
- Answering telephones, making appointments and attending to general enquiries
- You must be sympathetic, understanding and caring with our patients and staff alike
- Taking clients payments
- General housekeeping duties

Experience in the aesthetic or medical field is essential and comprehensive training will be given. You will receive structured on going training with full support.

What We Offer:

- A competitive salary
- Free on site parking
- Complimentary refreshments
- Uniform supplied
- Staff discount

**Job Types**: Part-time, Permanent

Pay: From £11.50 per hour

Expected hours: 16 per week

Additional pay:

- Bonus scheme
- Commission pay
- Performance bonus

**Benefits**:

- Company events
- Company pension
- Employee discount
- Health & wellbeing programme
- On-site parking

Schedule:

- Day shift
- Every weekend
- Holidays
- Overtime
- Weekend availability
- Weekends only

Work Location: In person

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