Bookkeeper/office Administrator

7 days ago


Bilston, United Kingdom Gallinet Ltd Full time

**Job description**

Fantastic opportunity to join the Control Room team in a unique Company.

You will have excellent customer service skills preferably with experience working in a busy multi-functional 24 hour control room environment or call centre.

**The role**:

- Working in a fast paced multi-functional Control Room
- Receiving calls in a customer focused and polite manner
- Communicate with front line staff in a professional tone
- Provide real time Control Room support to front-line staff
- Liaison with emergency services
- Maintain call logs and incident reports in an accurate and timely manner

**You will have**:

- Experience working in a busy multi-functional Control Room or call centre environment
- The ability to deal with a large volume of calls/requests whilst maintaining a high level of customer service
- Excellent communication skills both written and verbal
- Experience of using bespoke computer systems
- Shift work experience, including nights, weekends and bank holiday working.

Starting at £9.50, then £10.00 after successful completion of probation

**Job Types**: Full-time, Permanent, Temp to perm

**Salary**: £9.50-£10.00 per hour

Expected hours: 20 per week

**Benefits**:

- On-site parking

Schedule:

- Monday to Friday

Supplemental pay types:

- Yearly bonus

**Education**:

- GCSE or equivalent (preferred)

Ability to Relocate:

- Bilston, WV14 9BA: Relocate before starting work (required)

Work Location: In person



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