New Business Account Management Executive

**New Business / Account Management Executive**

**Location**:Gloucester

**Salary**: £32,100 per annum, plus car, commission, laptop and mobile

**Job Type**:Full Time, Permanent
DPD is a member of DPDgroup, one of Europe's leading parcel delivery networks, and aims to be the most sustainable delivery company in the UK, with a turnover of over £2 billion. They also deliver the best service, use the best technology and recruit and retainthe best people in the industry.

Join them on their journey as they aim to be the UK’s leader in sustainable delivery, whilst ensuring their customers continue to receive a world class service.

You will be in a busy and fast paced business that can offer you great benefits and plenty of opportunities to progress your career

**The Role**

Their Commercial Development Manager has an exciting, brand-new opportunity for a dynamic and ambitious New Business / Account Management Executive (known internally as a Commercial Development Executive) to join their team and really shape and develop thefull potential of this role. In this role you will be primarily covering the Gloucester and surrounding area.

As a Commercial Development Executive you will be managing both a Customer Relationship Management (CRM) portfolio and New Business. Your primary responsibility will be to achieve the company’s revenue target for new business in line with the company’s strategyfor customer size, type and service mix whilst retaining and developing existing accounts within an agreed portfolio.

Key responsibilities will include;
- To identify and develop a personal prospect funnel sufficient in size to fund new business targets as laid down in the company’s strategic plan
- Monitor performance of new customers to ensure they trade to agreed profile and terms
- Agree and deliver action plans if variances occur and take steps to improve if profitability is not at an acceptable level
- Successful handover of new accounts trading below £750 per week to the relevant member of the Indoor Account Management Team within the first 12 weeks of trade
- Successful handover of new accounts trading above £5000 per week to the relevant member of the CRM Team within the first 12 weeks of trade
- To achieve productivity target as agreed and gain at least 8 new prospects per week
- Contact existing customers at regular intervals to identify additional revenue streams to achieve yearly revenue target
- Complete annual price increases (API’s) for all accounts within their portfolio
- Find a mutually satisfactory resolution to queries/issues raised by customers to underpin long term account retention
- To embrace all new products as and when launched by the company
- To obtain all the correct documentation required to process a credit facility to a minimum of ISO standard
- To strive for the 100+ qualification criteria each year

**Qualifications/Skills**

Your career history will clearly be able to evidence success within a sales or similar environment and a tenacious attitude and drive to succeed in a fast-paced sales environment.

Your outstanding communication, persuading and influencing skills will be fully utilised in this role as will your ability to focus on your customers to fully understand their needs and gain their commitment.

They’ll also expect you to have;
- High levels of integrity and empathy
- Ability to manage own time effectively to meet targets and deadlines
- Be able to adapt own style to suit the needs of internal and external customers
- Effective problem resolution and objection handling skills
- Have the ability to work under pressure and demonstrate a positive, enthusiastic and resilient approach
- A great team player who demonstrates the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Hard Work and Accountability.

**Additional Information**

**Job Specifics**
- A full clean driving licence is essential

**Company Benefits**

They recognise that their people are at the heart of their business, without them they wouldn’t be able to deliver their award-winning service to millions of customers across the country each day. It’s important to them that they demonstrate their recognitionof you in providing you with more than just a salary and job stability. To name but a few
- Holiday trading
- Enhanced maternity and paternity package
- Free life assurance of 4 x salary on joining the pension scheme
- Free onsite car parking for all employees
- Health Kiosks visiting every location
- Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
- Milestone Days off to celebrate with your family and friends
- Free eye tests and support with the cost of glasses

**To Apply