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Customer Service Executive
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**J ob Title**:Customer Service Executive **Salary**:£24,000 per annum** Location**:Welwyn Garden City **Contract**:Permanent, Full Time **Hours**:Sunday 10am - 4pm (Work from home) & Monday - Thursday 10am - 6pm **COMPANY PROFILE** **SKILLS REQUIRED** - Previous customer service experience - Confident and precise telephone manner - Ability to work well in a pressurised environment - Ability to build long lasting relationships with existing and new clients **RESPONSIBILITIES** - Responsible for making outbound calls to customers regarding their orders - Updating customer accounts via the CRM System - Receiving calls from customers, and processing their orders - Upselling new products to existing customers - Prepare credit note report - Processing orders accurately - Handling calls for deliveries **ADDITIONAL INFORMATION** - Excellent non contractual quarterly incentive scheme - Pension - Life assurance - Free car parking - Employee Assistance Program - Team events and fun working environment Smart10 Ltd is a "Multi Award Winning" and independently run recruitment consultancy, based in Hertfordshire. We specialise in both Permanent and Temporary positions across all Business Support roles. Please refer to Smart10’s Privacy Policy as to how we hold your data.
