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Junior Digital Merchandiser
2 weeks ago
**Junior Digital Merchandiser** The Works is a unique place towellwork. We’re the UK’s leading family friendly retailer of value gifts, arts, crafts, toys, books and stationery. Our purpose is to inspire reading, learning, creativity and play to make lives more fulfilled. We believe in the importance of fun and fulfilment, making our purpose available to everyone and to be the go-to place to inspire our customers. We’re a proactive and hardworking bunch. We’ve built an environment that’s busy, fast-moving and full of energy. Our atmosphere is welcoming, friendly and inclusive. If you’re the kind of person who’s as crafty, caring and can-do as we are, then this is the kind of culture for you. **What we will give to you ** - 25% discount off our products in store - 33 days holiday (inclusive of Bank Holidays). - Holiday Purchase Scheme to increase your annual leave entitlement. - Online discounts from hundreds of well-known retailers via our MyWorks platform. - Hybrid working - Company pension contribution. - Cycle to Work Scheme. - Employee Assistance Programme. - Life Assurance. - Healthcare Cash Plan. - Free Car Parking. - Charity Giving - Pennies from Heaven and Give as you Earn. **The Short bit 'About You'** Reporting into the Digital Merchandising Manager for the Books category, you will be responsible for the creation of product content on the website - from a skilfully crafted description to the relevant attributes of optimisation. With a passion for creative copywriting and maximising online sales opportunities, you will be the type of person to take your own initiative and use your creative flair, while also having an analytical mind, that can recognise the importance of data when making website decisions. **The bit 'About The Role' You will be working within the scope of The Works’ multichannel strategic pillars on a recently launched Salesforce platform. You will be focused on growing the digital sales performance of TheWorks.co.uk website and DSV channels, specifically for the Books category. - Set up and publish products to TheWorks.co.uk website, ensuring that each critical element: title, image, description and attributes are all completed and optimised in a timely and consistent manner. - Ensure all priority products are identified, set up and published to maximise sales opportunity. - Continually enhance and optimise product copy and content, in order to maintain relevant data if product specifications are tweaked and to improve upon existing detail. - Monitor sales information at a product and category level and make data-driven decisions in order to promote the relevant products and campaigns throughout the year as efficiently as possible. - Build strong relationships with Distribution, Buying and Stock teams to collate and send back all product samples required for photography and product set up. - Ensure the best selection of images are processed throughout the day. - Clearly communicate any retouching requirements on product photography. - Conduct regular site walks and feedback all related site issues to relevant parties. - Review and action weekly ‘zero search’ report and ensure search results are fully optimised. - Check customer product reviews and take action to optimise all products where feedback is negative. - Optimise all new DSV SKUs to TheWorks.co.uk website ensuring that each critical element: title, image, description and attributes are all completed in a timely and consistent manner. - Add improved additional imagery to DSV SKUs on top of imagery provided by supplier. - Feedback on price differences of DSV SKUs vs wider market. - Support the Digital Merchandising Manager and contribute to the launch of website campaigns. **Behaviours** - Accuracy and attention to detail. - Excellent time management and organisation skills. - Enjoys working in a fast-paced environment. - Team player, willing to support and enhance the activities of other members of the team and wider business. - Able to adapt to and embrace change. - Comfortable working as an individual to hit key deadlines. - Look out for and recommend efficiencies to improve productivity. - Able to build and maintain effective relationships with all levels of the business. **Knowledge, Skills and Experience** - Experience with online content management systems (CMS) preferable, but not essential. - Proficient with Microsoft Office. - Have an understanding of current digital trends, industry knowledge and be ‘tech savvy’. - Copywriting experience preferable, but not essential. **Finally, the bit "About The Works"** We are people who do Here at The Works, we are building a working environment that’s fun, friendly, and supportive - all at the same time. It’s somewhere that’s designed for people who love getting busy, whether that’s helping customers, meeting new challenges, or building a rewarding career. It’s a place for people who know how to roll their sleeves up, get crea
