Process Improvement Analyst

**Process Improvement Analyst**

**About the role**

In this role you will join the central Process Improvement team and be responsible for driving cross functional process improvements that support enhanced customer experience, growth, efficiency and current strategic goals. Reporting to the Process & OrganisationManager, you will scope, plan and execute various improvement projects across the business. You will be required to manage all key stakeholders, adhere to relevant governance and track associated project benefits. You will deliver a number of projects (ofvarying sizes and complexity) a year whilst also enabling a continuous improvement culture across the business through the provision of Lean training, coaching, mentoring and the deployment of Visual Performance Management.

Pay Zone B2

**This role is eligible for Hybrid working (up to 2 days working from home per week). The manager is happy to consider and discuss specific flex working needs at interview.**

**Salary range: £35 - 43,000 (depending on experience) plus £4,200 bonus, Car/cash allowance & superb benefits**

**About you**

**Key skills required**:

- Lean expertise
- Excellent prioritising, planning and organisational skills
- A highly motivated and self-driven mind set
- Ability to perform root cause analysis, problem solve and implement change
- Proven networking, influencing and relationship building skills
- Scrum and/or Robotic Process Automation (RPA) highly desirable

**What's in it for you?**

Culturally, we are a friendly bunch - more human, than corporate. We expect a lot but know that works both ways so offer our Journey Makers a fantastic employee experience end to end.

All our offices are welcoming and refreshed to reflect our new ways of working in a post-COVID, forward thinking digital and hybrid setting. You will be given the perfect environment to do your work to the highest standards possible, as well as the opportunitiesto develop your own career.

You will be joining a family - where, together, we are all pushing the limits of what's possible for our customers and for each other. We're an excellent mix of new and longer serving Journey Makers, all working together to constantly improve the servicewe offer all our customers. Sharing experience, ideas and creative solutions is what we do best.

Being owned by a bank, not only are we part of global brand making a positive difference to the World, but we all benefit from some excellent perks. Take a look at these:

- Private Healthcare
- Life Assurance
- Company Pension (the company will add in up to 10% into your pension pot every month)
- 25 days holiday (plus bank holidays & extra days for length of service)
- Volunteering Days
- Charity Fundraising
- Free Gym
- Onsite Restaurant

We're also proud that we can offer you things that money just can't buy:

- Progressive career development opportunities through our dedicated Learning and Development team.
- Many opportunities to participate in CSR and Climate Sustainability action
- A huge range of volunteering days (we actively encourage our people to volunteer and participate in charity work)
- Hybrid working options (working in the office / at home or a remote location that suits your personal circumstance)
- Access to first class Mental Health support (on-site through our amazing MH First Aiders or through our dedicated MH support line)
- An array of Talent Development opportunities local (UK) and globally within Arval Group / BNP Paribas
- And an employee culture that is focused on creating a great place to work for all our Journey Makers - whether you are here for a temporary stay or with us for a lifetime

We are a family-friendly employer with a culture based on trust, autonomy and flexibility and believe everyone has a voice and the opportunity to make an impact.