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Customer Complaints Advisor

2 weeks ago

Slough, United Kingdom S4 Personnel Limited Full time

**Ref**: 3732

**Job Title**: Complaints Advisor

**Pay**: £26,000 - £30,000

**Location**: Slough

Our client is a blue-chip company who offer second-to-none customer service. They are looking for an experienced complaints handler to manage escalated complaints.

You will complete a regular report - summarising complaints and actions and current status.

It is important you can build good work-relationships as you will be working closely with other departments in order to resolve complaints.

Experience of Final Response letters is advantageous.

You will work to SLAs and be monitored against these.

S4 is acting as an agency for this role.

At registration stage, to confirm your identity, you will be required to bring your passport and proof of address with you. Registration takes approximately 15 - 20 minutes.
Thank you for taking the time to look at one of our vacancies. We look forward to receiving your CV.

**Job Type**: Permanent

**Salary**: £26,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person