Customer Service Officer

1 week ago


Marlow, United Kingdom Nudea Full time

Nudea is a fast growing, fit centric, online first brand. We have made it our mission to provide well fitting bras that don’t compromise on comfort and style. We have an array of online and physical fitting tools and services to help bra wearers find the best fit easily and from the comfort of their homes. Our product range is very broad (from A to GG cup), allowing every bra wearer to shop the right size and style. We use sustainable materials and we create high quality products, using pretty fabrics and contemporary patterns.

We are proudly B Corp and importantly, we are an equal opportunities employer. We acknowledge that discrimination exists and we stand against it. Whatever your situation, religion of belief, gender, race, age, or sexuality, we’d love to hear from you.

Mission

To be the first touchpoint for customer interactions, ensuring complete satisfaction and delivering a service that goes above and beyond.

Key Responsibilities
- Picking and packing customer orders - to a high standard with personalised inserts and note
- Handling returns with a keen eye on exchange or feedback opportunities

Salary

£12-15K PA incl holiday,pension and sick pay entitlement. Part time 25 hours per week ideally 9-2pm

Work remotely
- No

**Job Types**: Permanent, Part-time
Part-time hours: 25 per week

**Salary**: £12,000.00-£15,000.00 per year

**Benefits**:

- Flexitime
- On-site parking

Schedule:

- Monday to Friday
- Overtime

Ability to commute/relocate:

- Marlow SL7 3RZ: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Expected start date: 13/11/2021



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