Project Support Officer

**Descrizione**

**Are you looking for opportunities to work on high profile rail projects and advanced technology alongside experts from the around the globe? Come and join the fastest growing rail business in the world**

Hitachi Rail is a fully integrated, global provider of rail solutions across rolling stock, signalling, service & maintenance, digital technology and turnkey. With a presence in 38 countries across three continents and over 13,000 employees, our mission is to contribute to society through the continuous development of superior rail transport solutions. **We are working to Inspire the Next - and this is your chance to be part of it.**

**Your new role**

The Projects Support Officer will be assigned to a Programme Delivery Team and be responsible for ensuring that the necessary project governance is in place to support the successful execution of all projects within that Programme.

This role is based in Glasgow with flexibility for hybrid working. This is a 2 year fixed term contract.

As a Project Support Officer your Project Specific duties will be to:

- Support the Project Manager in establishing the governance for the project, ensuring that all project controls, documentation and processes are in place to enable effective monitoring, communication and reporting
- Support the project and the Project Management Office with formal Phase Gate reviews
- Ensure that project management documentation is created and maintained to appropriate standards, including: project plans, management reporting, risk, issue and change logs
- Act as custodian of all core project documents
- Establish project meeting governance and facilitate workshops and reviews, including the preparation of necessary inputs and outputs as required, in accordance with the framework defined by the Project Management Office
- Monitor progress of all open actions, issues and risks associated with the effective delivery of the project, resolving and/or escalating issues where required
- Facilitate regular lessons learned reviews at key stages of the project lifecycle
- Act as central interface for all formal communications with the customer, subcontractors, authorities and any third party, recording all incoming and outgoing correspondence
- Act as central interface for organization and communications related to courses, events and initiatives in general
- Act as central interface for all general and company communications to team members
- Act as central interface for office related items as for instance: (i) facilities in cooperation with central departments; (ii) office activities involving team members; (iii) management of posted workers presence; (iv) tracking of availability of team members; (v) management of mails and deliveries; (vi) management and addressing of visitors.
- Act as central interface to support other company departments (e.g. Sales department) and/or projects to collect information that may need
- Prepare project documents including correspondence letters, meeting minutes and presentations as required by the Project Manager.
- Monitor the status of the Project Deliverables Checklist and ensure requirements are adequately captured and reported as part of the reporting and governance framework
- Ensure that all project information is organised and accurately filed in a systematic fashion to enable auditors/inspectors to perform an audit trail through a project's life cycle
- Work alongside the Document Control function to roll out best practice for the maintenance of all project documents, including the management of information loaded to and account permissions to HRUK data share sites.
- Collate information for reporting progress of Key Project Activities as and when requested
- Provide administration support to the Project Manager as required
- Promoting the wider public good in all actions, acting in a morally, legally and socially appropriate manner in dealings with all stakeholders and members of project and/or programme and/or portfolio teams and the organisation
- Ensure that the project is working in accordance with HRE project management techniques and methodologies (as outlined in the Project Management Handbook and defined by the Project Management Office)
- Act as a champion / super user on behalf of the project by maintaining a sound understanding and awareness of current and emerging project office tools and methodologies and advise project members accordingly
- Demonstrate effective communication and engagement with all personnel at all levels throughout the business (both internal and external stakeholders) to increase visibility of progress throughout the project and wider business
- Support the Project Manager in the induction phase for new starters, ensuring provision of all IT equipment and software access is in place

**About you**

**Skills & Experience**
- APM Certified or an equivalent
- In depth understanding of Project and Programme management tools and techniques and their pu