Advocacy Administration Assistant

21 hours ago


Darlington, United Kingdom Darlington Association on Disability Full time

**Darlington Association on Disability has an exciting opportunity for you to join as an**

**Advocacy Administration Assistant..**

to support our busy Advocacy Team with answering the phone, taking and allocating referrals (both self-referrals and from professionals), updating information systems i.e. case notes etc and maintaining high quality systems. The DAD Advocacy team work closely together and so a real team spirit is needed.

**18 - 30 hours per week (to be agreed - to include a Friday)**

**£12.21 to £12.95 per hour depending on experience**

**About us.**

We provide high quality services which is highly valued by the people who we support. We promote independence, choice and control. We support disabled people and carers through the provision of services, support and information.

**About you..**
- You’ll have excellent skills in using Excel and data entry
- Excellent attention to detail and accuracy is needed
- Experience in using databases and IT systems
- Experience in using booking systems
- Customer service is really important, therefore you’ll need to be great with people, listen and respond to people promptly
- You need to be able to work in a busy environment, have a real team spirit and flexibility
- You need to be able to accurately record information on various IT systems, be able follow processes and meet specific timescales

**More about us **
- DAD is a flexible, supportive employer with training opportunities available.
- 25 days holiday plus bank holidays pro rata increasing by one day per year after 3 years’ service (max 30 days plus bank hols)
- An employee assistance programme (confidential financial/legal advice and a counselling line)
- GP Helpline

**Closing date**: 12th September 2025

**Job Types**: Part-time, Permanent

Pay: £12.21-£12.98 per hour

**Benefits**:

- Bereavement leave
- Casual dress
- Company pension
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Administration: 1 year (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 12/09/2025



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