Administrative Assistant

About the role
If you want to play an active role in improving people's lives, in a team developing and delivering a professional, customer focused and efficient housing maintenance service to the tenants of North Northamptonshire, we may have just the job for you

We are seeking an experienced Administrative Assistant to join the Housing Property Services Team based at the Council's Depot at Fleming Road, Corby, responsible for delivering the repair and maintenance service for the council's 8,000+ tenants.

What will you be doing?
Providing administrative and financial support to the Compliance Team.

Providing administrative assistance to the Housing Property Services team as required.

Promoting good standards of customer care and quality of performance.

Undertake research and data gathering exercises and assist with the production of regular monitoring reports.

Utilise and update in-house computer systems with statutory certification, repair and servicing information.

Assisting our Gas and Electrical Despatchers as required.

About you
We are looking for an experienced Administrative Assistant to join the Compliance Team, providing administrative and financial support in relation to Statutory Compliance,

You will be a good communicator with excellent organisational and interpersonal skills. You will be committed to providing exceptional customer service, be deadline driven and have a keen eye for detail. You are someone who can build effective working relationships with colleagues, suppliers, contractors and customers alike and will enjoy working as part of a team, whilst also being able to work unsupervised.

About us
Our Values and Behaviours

Our values define who we are and how we operate, by forming the foundation for how we interact with our customers, colleagues and provide our services. They are also at the forefront of our decision making and delivery and are:
Customer-focused
Respectful
Efficient
Supportive
Trustworthy

Our Key Commitments

Our key commitments help ensure that the priorities we make, now and in the future, maintain the necessary breadth of focus in those areas that we believe matter most.

We are proud to be a recognised Disability Confident Employer and is committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role.

North Northamptonshire Council re-signed the Armed Forces Covenant in June 2024 which highlights the Council’s pledge to support the Armed Forces community. The council obtained the silver status award for the Defence Employer Recognition Scheme (ERS) and we are now currently working towards achieving Gold status.

We aim to be a carbon neutral Council by 2030.

Further information can be found at Jobs and careers | North Northamptonshire Council (northnorthants.gov.uk)

Our benefits
Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.

You’ll find that we have a wide range of careers that may be more surprising than you think

Why choose us?

We offer a vibrant working environment with:

- a competitive salary
- a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
- lots of opportunities to develop your skills, knowledge and potential in a large unitary council
- generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
- hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.

We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.