Customer Service Advisor

2 weeks ago

ChesterleStreet, United Kingdom Specsavers Full time

**Customer Service Advisor**

**Location: Chester-Le-Street**

**Working Hours: 40 hours per week to include weekend working**

**Full Training provided**

**Specsavers Perks**

**Friendly, Supportive Team**

**Customer Service Experience is preferred for this role**

Looking for something new and a varied role?

We are looking for a Customer Focused **Customer Service Advisor.**

**Great customer skills are essential for this role**.
- You will assist in the operation of the store to achieve sales targets and the delivery of excellent levels of customer service through the efficient answering of the telephone,
- Booking and confirming appointments
- Appropriate direction of enquiries
- The face of the store

**What will success look like in the role?**
- Customers have their calls answered in a prompt, clear and friendly manner, and their needs are satisfied.
- Appointment bookings are managed so that maximum numbers of customers are seen.
- Your role is a vital contributor to team effectiveness and a culture of continued learning is in place.
- Potential to become an Optical Assistant for the right person
- Job Types: Full-time, Permanent

**Salary**: £10.62 per hour

Schedule:

- Monday to Friday
- No weekends

Work Location: In person

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